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Title
Text copied to clipboard!Wedding Boutique Manager
Description
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We are looking for a highly organized and customer-focused Wedding Boutique Manager to oversee the daily operations of our bridal boutique. This role requires a blend of retail management expertise, exceptional interpersonal skills, and a passion for helping clients find the perfect attire for their special day. The ideal candidate will be responsible for managing staff, maintaining inventory, ensuring a high level of customer satisfaction, and driving sales performance.
As the Wedding Boutique Manager, you will lead a team of bridal consultants and support staff, ensuring that every client receives personalized and attentive service. You will be expected to maintain a welcoming and elegant store environment, manage appointments efficiently, and resolve any customer concerns with professionalism and care. Your ability to inspire and motivate your team will be key to achieving sales targets and maintaining the boutique’s reputation for excellence.
In addition to customer service and team leadership, you will be responsible for inventory management, including ordering new stock, managing returns, and ensuring that all merchandise is displayed attractively and appropriately. You will also collaborate with marketing teams to plan promotional events and campaigns that attract new clients and retain existing ones.
The successful candidate will have prior experience in retail management, preferably in the fashion or bridal industry, and a strong understanding of sales techniques and customer service best practices. You should be comfortable using point-of-sale systems, managing schedules, and analyzing sales data to inform business decisions.
This is a full-time position that may require evening and weekend availability, especially during peak wedding seasons. If you are passionate about weddings, fashion, and delivering exceptional customer experiences, we invite you to apply and become a part of our dedicated team.
Responsibilities
Text copied to clipboard!- Manage daily operations of the bridal boutique
- Lead and supervise a team of bridal consultants
- Ensure exceptional customer service and client satisfaction
- Oversee inventory management and product displays
- Coordinate appointments and manage scheduling
- Handle customer inquiries, feedback, and complaints
- Collaborate with marketing for promotional events
- Track sales performance and meet revenue goals
- Train and onboard new staff members
- Maintain cleanliness and organization of the boutique
Requirements
Text copied to clipboard!- Proven experience in retail or boutique management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of bridal fashion trends and products
- Ability to work flexible hours, including weekends
- Proficiency with POS systems and inventory software
- Strong organizational and multitasking skills
- Customer-focused mindset with attention to detail
- Ability to handle high-pressure situations calmly
- High school diploma or equivalent; degree in fashion or business is a plus
Potential interview questions
Text copied to clipboard!- Do you have experience managing a retail or bridal boutique?
- How do you handle difficult customer situations?
- What strategies do you use to motivate your team?
- Are you comfortable working weekends and evenings?
- How do you stay updated on bridal fashion trends?
- Can you describe a time you exceeded sales targets?
- What inventory management systems have you used?
- How do you ensure a high level of customer satisfaction?
- What is your approach to training new staff?
- Why are you interested in working in the bridal industry?
