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Title

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Bridal Consultant

Description

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We are looking for a passionate and experienced Bridal Consultant to join our team. The ideal candidate will have a strong background in wedding planning and customer service. As a Bridal Consultant, you will work closely with brides to understand their wedding vision, provide advice on wedding gowns, accessories, and decor, and coordinate with vendors to ensure a seamless wedding day. You will also be responsible for managing appointments, maintaining inventory, and achieving sales targets. This role requires excellent communication skills, a keen eye for detail, and a genuine passion for helping brides make their wedding day unforgettable.

Responsibilities

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  • Meeting with brides to understand their wedding vision and requirements.
  • Providing advice on wedding gowns, accessories, and decor.
  • Coordinating with vendors to ensure a seamless wedding day.
  • Managing appointments and maintaining inventory.
  • Achieving sales targets.
  • Providing exceptional customer service.
  • Keeping up-to-date with the latest wedding trends and products.
  • Handling customer complaints and resolving issues promptly.
  • Maintaining a clean and organized store environment.
  • Participating in bridal shows and events.

Requirements

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  • Proven experience as a Bridal Consultant or similar role.
  • Strong knowledge of wedding trends and products.
  • Excellent communication and interpersonal skills.
  • Ability to handle stressful situations and remain calm under pressure.
  • Strong organizational and multitasking abilities.
  • A keen eye for detail.
  • Ability to stand for extended periods.
  • Willingness to work weekends and holidays.
  • High school diploma; Bachelor’s degree in Fashion, Marketing, or related field is a plus.
  • Sales and negotiation skills.

Potential interview questions

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  • How do you handle a bride who is unsure of what she wants?
  • Describe a time when you had to handle a difficult customer. How did you resolve the issue?
  • How do you stay updated on the latest wedding trends and products?
  • Describe a time when you exceeded your sales targets. What strategies did you use?
  • How would you handle a situation where a bride is unhappy with her wedding gown?