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Title
Text copied to clipboard!Wine Educator
Description
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We are looking for a passionate and knowledgeable Wine Educator to join our team. As a Wine Educator, you will be responsible for sharing your expertise and enthusiasm for wine with our customers, clients, and staff. You will conduct wine tastings, lead educational seminars, and provide personalized recommendations to enhance the wine experience for all. Your role will involve staying up-to-date with the latest trends and developments in the wine industry, as well as maintaining a deep understanding of various wine regions, grape varieties, and winemaking techniques. You will also be responsible for creating and delivering engaging content for our marketing and promotional efforts, both online and offline. The ideal candidate will have a strong background in wine education, excellent communication skills, and a genuine passion for wine. You should be comfortable speaking in front of groups, answering questions, and providing guidance to both novice and experienced wine enthusiasts. Additionally, you will work closely with our sales and marketing teams to develop and implement strategies to increase wine sales and customer engagement. If you have a love for wine and a talent for teaching, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Conduct wine tastings and educational seminars.
- Provide personalized wine recommendations to customers.
- Stay up-to-date with the latest trends in the wine industry.
- Maintain a deep understanding of various wine regions and grape varieties.
- Create and deliver engaging content for marketing and promotional efforts.
- Collaborate with sales and marketing teams to develop strategies.
- Answer customer questions and provide guidance on wine selection.
- Organize and host wine events and workshops.
- Develop training programs for staff on wine knowledge and service.
- Assist in the selection and procurement of wines for the business.
- Maintain relationships with wine producers and distributors.
- Monitor and analyze customer feedback to improve wine offerings.
- Ensure compliance with all relevant regulations and standards.
- Manage inventory and stock levels of wine products.
- Provide exceptional customer service at all times.
Requirements
Text copied to clipboard!- Strong background in wine education and knowledge.
- Excellent communication and presentation skills.
- Passion for wine and the wine industry.
- Ability to speak confidently in front of groups.
- Experience conducting wine tastings and seminars.
- Knowledge of various wine regions, grape varieties, and winemaking techniques.
- Ability to create engaging and informative content.
- Strong organizational and time management skills.
- Ability to work collaboratively with sales and marketing teams.
- Customer-focused with a commitment to providing exceptional service.
- Ability to stay up-to-date with industry trends and developments.
- Experience in retail or hospitality is a plus.
- Certification from a recognized wine education program (e.g., WSET) is preferred.
- Proficiency in using technology and social media for marketing purposes.
- Flexibility to work evenings and weekends as needed.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with wine education and training?
- How do you stay current with trends and developments in the wine industry?
- What strategies do you use to engage and educate customers about wine?
- Can you provide an example of a successful wine event or seminar you have conducted?
- How do you handle difficult questions or challenging customers during a wine tasting?
- What is your approach to creating content for marketing and promotional purposes?
- How do you collaborate with sales and marketing teams to achieve business goals?
- Can you describe a time when you provided exceptional customer service?
- What certifications or qualifications do you have in wine education?
- How do you manage your time and prioritize tasks in a busy environment?