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Title
Text copied to clipboard!Wine Salesperson
Description
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We are looking for a customer-oriented and knowledgeable wine salesperson to join our team. In this role, you will be responsible for selling wines, providing customer service, and presenting products in a retail store, specialty shop, or restaurant setting. As a wine salesperson, your task is to help customers find wines that suit their tastes and needs, offer expert advice, and actively promote sales.The job requires good knowledge of wines, the ability to communicate clearly and kindly, and a willingness to continuously learn more about the world of wine. We value previous experience in customer service, especially in food or beverage products. The wine salesperson should also manage inventory, participate in planning and executing promotions, and ensure the cleanliness and attractive presentation of the store or wine bar.The work may include evening and weekend shifts, so flexibility in working hours is important. We offer training on wine products and the opportunity to develop your expertise as a wine specialist. This is an excellent opportunity for a wine enthusiast who wants to combine their passion with their profession and grow in the beverage industry.If you have a passion for wine, enjoy working in a customer-focused environment, and are eager to learn, you might be the person we are looking for. Join our team and help our customers find the perfect wine for every occasion.
Responsibilities
Text copied to clipboard!- Serving customers and providing wine recommendations
- Displaying and selling wine products
- Managing inventory and placing orders
- Participating in organizing promotions and events
- Monitoring and reporting sales targets
- Maintaining cleanliness of the store or wine bar
- Learning about new products and maintaining wine knowledge
- Collaborating with other team members
- Collecting and handling customer feedback
- Complying with laws and age restrictions
Requirements
Text copied to clipboard!- Good wine knowledge or willingness to learn
- Experience in customer service or sales
- Excellent interpersonal skills
- Flexibility with working hours
- Ability to work independently and in a team
- Accuracy in inventory management
- Fluent in Finnish, English is a plus
- Sales-oriented and customer-focused attitude
- Ability to handle pressure during busy times
- Hygiene passport (if required)
Potential interview questions
Text copied to clipboard!- What is your favorite wine and why?
- What is your experience in customer service?
- Have you worked with wines or other alcoholic products before?
- How do you approach a customer unfamiliar with wines?
- How do you handle a busy work situation?
- Are you willing to work evenings and weekends?
- How do you keep your wine knowledge up to date?
- How do you handle a customer complaint?
- How would you present a new wine product to a customer?
- Why do you want to work as a wine salesperson?
