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Title
Text copied to clipboard!Billing Manager
Description
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We are looking for a Billing Manager to lead our billing operations with a focus on enhancing revenues and ensuring the timely collection of payments. Our ideal candidate will be responsible for overseeing all aspects of the billing process, from invoice generation to account reconciliation and revenue recognition. This role requires a deep understanding of billing systems, excellent analytical skills, and the ability to work closely with cross-functional teams to ensure financial accuracy and customer satisfaction. The Billing Manager will also be tasked with developing and implementing policies and procedures that reduce credit risk, improve cash flow, and maintain a high level of compliance with industry standards. With a keen eye for detail and a proactive approach to problem-solving, the successful candidate will play a crucial role in optimizing our billing operations and contributing to our overall financial health. This position is pivotal for maintaining the integrity of billing information, resolving billing issues, and adapting billing processes to accommodate new products or services. Leadership, strategic planning, and continuous improvement are key aspects of this role, as is the ability to communicate effectively with both internal stakeholders and external clients to ensure that billing practices align with company objectives and customer expectations.
Responsibilities
Text copied to clipboard!- Oversee the entire billing process, from invoice creation to payment collection.
- Ensure accuracy of billing data and compliance with contractual obligations and financial regulations.
- Manage and mentor the billing team, setting performance standards and goals.
- Collaborate with sales, customer service, and accounting departments to resolve billing issues.
- Implement and maintain billing systems, procedures, and policies.
- Monitor and report on billing metrics, identifying areas for improvement.
- Handle complex billing inquiries and negotiate with clients on billing disputes.
- Stay updated on industry trends and regulatory changes affecting billing.
- Develop strategies to improve cash flow and reduce receivables aging.
- Lead monthly billing cycle processes, ensuring timely and accurate invoicing.
Requirements
Text copied to clipboard!- Bachelor’s degree in Accounting, Finance, or related field.
- Proven experience as a Billing Manager or similar role.
- Strong knowledge of billing processes and best practices.
- Experience with billing systems and software.
- Excellent analytical and problem-solving skills.
- Strong leadership and team management abilities.
- Exceptional communication and negotiation skills.
- Ability to work under pressure and meet tight deadlines.
- Attention to detail and accuracy.
- Knowledge of financial regulations and standards.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with billing systems and software?
- How do you handle billing disputes and ensure customer satisfaction?
- What strategies have you implemented in the past to improve cash flow?
- How do you stay current with financial regulations affecting billing?
- Can you give an example of a complex billing issue you resolved?
- How do you manage and motivate your billing team?
- What is your approach to setting and meeting billing department goals?