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Title
Text copied to clipboard!Catering Supervisor
Description
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We are looking for a dedicated and experienced Catering Supervisor to join our team. In this role, you will be responsible for overseeing all aspects of our catering operations, from planning and organizing events to ensuring the highest level of service is provided to our clients. You will work closely with chefs, event planners, and clients to create memorable dining experiences. A successful candidate will have a strong background in hospitality or event management, excellent organizational skills, and the ability to lead a team effectively. You will be expected to manage budgets, adhere to health and safety regulations, and ensure that all events run smoothly and efficiently. This role requires someone who is passionate about food and customer service, with the ability to handle multiple tasks simultaneously and make quick decisions under pressure. Your leadership skills will be crucial in motivating your team to achieve excellence in every aspect of their work, from food preparation to customer service. If you are a proactive, detail-oriented individual with a knack for creating successful events, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Oversee the daily operations of the catering department.
- Coordinate with chefs to plan and execute menus.
- Manage catering orders and ensure timely delivery of services.
- Supervise catering staff and assign duties.
- Ensure compliance with health and safety regulations.
- Manage inventory and order supplies as needed.
- Work with clients to plan and customize their events.
- Handle customer inquiries and resolve any issues promptly.
- Prepare and manage the catering budget.
- Conduct staff training sessions on service standards and menu items.
- Monitor the quality of food and service provided.
- Negotiate contracts with vendors and suppliers.
- Implement marketing strategies to promote catering services.
- Analyze customer feedback and make improvements accordingly.
- Ensure all catering equipment is maintained and in good working order.
- Plan and oversee the setup and breakdown of events.
Requirements
Text copied to clipboard!- Proven experience as a Catering Supervisor or similar role.
- Strong leadership and team management skills.
- Excellent organizational and multitasking abilities.
- Knowledge of food safety and hygiene regulations.
- Ability to work under pressure and handle stressful situations.
- Strong communication and interpersonal skills.
- Attention to detail and problem-solving skills.
- Experience in budget management and cost control.
- Flexibility to work irregular hours, including weekends and holidays.
- A degree in hospitality management or related field is preferred.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in catering or event management?
- How do you handle stressful situations, especially during large events?
- What strategies do you use to motivate your team?
- Can you give an example of a successful event you planned and executed?
- How do you ensure compliance with health and safety regulations?
- Describe your experience with budget management in a catering context.
- How do you handle customer complaints?
- What is your approach to menu planning and working with chefs?
- How do you stay current with trends in the catering industry?
- Can you describe a time when you had to make a quick decision to resolve a problem during an event?