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Title

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Food and Beverage Supervisor

Description

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We are looking for a dedicated and experienced Food and Beverage Supervisor to join our team. In this role, you will be responsible for overseeing and coordinating the daily operations of our food and beverage department. Your duties will include managing staff, ensuring customer satisfaction, training new employees, and working closely with the kitchen staff to ensure food quality. You will also be responsible for maintaining inventory levels, ensuring health and safety regulations are adhered to, and providing excellent customer service. The ideal candidate is a detail-oriented individual with excellent communication skills and a passion for providing exceptional service.

Responsibilities

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  • Supervise food and beverage staff to ensure optimal service
  • Train new employees
  • Ensure customer satisfaction
  • Manage inventory levels
  • Adhere to health and safety regulations
  • Work closely with kitchen staff to ensure food quality
  • Handle customer complaints and issues
  • Coordinate with other departments to ensure smooth operations
  • Maintain cleanliness and organization of the food and beverage areas
  • Monitor and manage expenses

Requirements

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  • High school diploma or equivalent
  • Previous experience in a supervisory role
  • Excellent communication skills
  • Strong leadership abilities
  • Knowledge of food and beverage operations
  • Ability to handle stressful situations
  • Detail-oriented
  • Ability to work flexible hours, including nights and weekends
  • Knowledge of health and safety regulations
  • Excellent customer service skills

Potential interview questions

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  • How do you handle customer complaints?
  • Describe a time when you had to handle a difficult situation with a staff member.
  • How do you ensure food and beverage quality?
  • What strategies do you use to motivate your team?
  • How do you manage inventory?