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Title
Text copied to clipboard!Banquet Supervisor
Description
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We are looking for a Banquet Supervisor to join our hospitality team and oversee the execution of banquet events. The Banquet Supervisor is responsible for coordinating staff, ensuring high-quality service, and maintaining a smooth flow of operations during events such as weddings, conferences, corporate meetings, and other special gatherings. This role requires strong leadership skills, attention to detail, and the ability to work efficiently under pressure. The ideal candidate will have experience in event management or food and beverage service, excellent communication skills, and a passion for delivering memorable guest experiences. The Banquet Supervisor will work closely with the kitchen, service staff, and event planners to ensure that all aspects of the event meet or exceed client expectations. Responsibilities include supervising the setup and breakdown of event spaces, managing staff schedules, addressing guest concerns, and ensuring compliance with health and safety regulations. The Banquet Supervisor must be able to anticipate potential issues, resolve conflicts quickly, and maintain a positive and professional demeanor at all times. Flexibility to work evenings, weekends, and holidays is essential, as most events occur outside of regular business hours. This position offers an exciting opportunity to be part of a dynamic team and contribute to the success of a wide variety of events.
Responsibilities
Text copied to clipboard!- Supervise banquet staff during setup, service, and breakdown.
- Coordinate with kitchen and event planners for seamless execution.
- Ensure all event spaces are properly arranged and maintained.
- Address guest inquiries and resolve issues promptly.
- Monitor staff performance and provide training as needed.
- Maintain inventory of banquet supplies and equipment.
- Enforce health, safety, and sanitation standards.
- Prepare event reports and communicate feedback to management.
- Manage staff schedules and delegate tasks effectively.
- Oversee the flow of service to ensure guest satisfaction.
Requirements
Text copied to clipboard!- Proven experience in banquet or event supervision.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work under pressure and handle multiple tasks.
- Knowledge of food and beverage service standards.
- Flexibility to work evenings, weekends, and holidays.
- Attention to detail and problem-solving skills.
- Familiarity with health and safety regulations.
- Customer-focused attitude and professional appearance.
- High school diploma or equivalent; hospitality degree preferred.
Potential interview questions
Text copied to clipboard!- What experience do you have supervising banquet or event staff?
- How do you handle guest complaints during events?
- Describe a time you resolved a conflict among your team.
- How do you ensure compliance with health and safety standards?
- What strategies do you use to motivate your staff?
- Are you comfortable working irregular hours, including weekends?
- How do you prioritize tasks during a busy event?
- What steps do you take to ensure high-quality guest service?
- How do you handle last-minute changes to event plans?
- What is your experience with inventory management?
