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Title
Text copied to clipboard!Banquet Supervisor
Description
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We are looking for a dedicated and experienced Banquet Supervisor to oversee all aspects of our banquet operations. This includes managing staff, ensuring customer satisfaction, overseeing event set-up and tear-down, and ensuring that all banquet operations run smoothly. The ideal candidate will have a strong background in hospitality and event management, with a keen eye for detail and a commitment to providing excellent customer service. They will be responsible for training and supervising banquet staff, coordinating with other departments to ensure seamless event execution, and maintaining high standards of cleanliness and safety. They will also be responsible for managing inventory, handling customer complaints and queries, and ensuring that all events are executed to the highest standard. This is a demanding but rewarding role that requires excellent leadership skills, a strong work ethic, and a passion for hospitality.
Responsibilities
Text copied to clipboard!- Supervise banquet staff
- Oversee event set-up and tear-down
- Ensure customer satisfaction
- Coordinate with other departments
- Maintain cleanliness and safety standards
- Manage inventory
- Handle customer complaints and queries
- Train and supervise banquet staff
- Ensure seamless event execution
- Maintain high standards of service
Requirements
Text copied to clipboard!- Previous experience in hospitality or event management
- Strong leadership skills
- Excellent customer service skills
- Ability to manage multiple tasks simultaneously
- Strong communication skills
- Attention to detail
- Ability to work under pressure
- Knowledge of health and safety regulations
- Ability to work flexible hours, including evenings and weekends
- High school diploma or equivalent
Potential interview questions
Text copied to clipboard!- What is your experience with managing large events?
- How do you handle customer complaints?
- How do you ensure the safety of your staff and guests during an event?
- Describe a time when you had to handle a difficult situation during an event. How did you handle it?
- How do you motivate your team?