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Title

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City Carrier Assistant

Description

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We are looking for a dedicated and reliable City Carrier Assistant to join our postal team. In this role, you will be responsible for the sorting, delivery, and collection of mail and packages within urban and suburban areas. This position requires someone who can work under minimal supervision, maintain a high level of accuracy, and provide exceptional service to our customers. As a City Carrier Assistant, you will navigate through city streets, adhere to scheduled routes, and ensure all mail is delivered in a timely manner. You will also be responsible for collecting mail from public mailboxes, homes, and businesses, and returning it to the post office for sorting and delivery. This role demands physical stamina, as it involves extensive walking, lifting, and carrying of mail items. The ideal candidate will have excellent organizational skills, be able to work in all weather conditions, and possess a strong sense of duty towards providing community service. Joining our team means becoming an integral part of a vital service that connects people and businesses across the city.

Responsibilities

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  • Sort and organize mail for delivery in an efficient manner.
  • Deliver mail and packages to residences and businesses within assigned routes.
  • Collect outgoing mail and packages from mailboxes, homes, and businesses.
  • Operate postal vehicles safely when required.
  • Maintain accurate records of deliveries and collections.
  • Adhere to all postal regulations and guidelines.
  • Provide customer service and answer questions from the public.
  • Report any issues or irregularities encountered during delivery.
  • Ensure the security of mail and packages until they are delivered.
  • Work in various weather conditions and navigate through different terrains.

Requirements

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  • High school diploma or equivalent.
  • Valid driver's license and clean driving record.
  • Ability to lift and carry heavy items up to 50 lbs.
  • Strong organizational and time management skills.
  • Excellent navigational and route planning abilities.
  • Ability to work independently with minimal supervision.
  • Good communication and customer service skills.
  • Willingness to work in all weather conditions.
  • Flexibility to work weekends and holidays as needed.
  • Pass a background check and drug screening.

Potential interview questions

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  • Can you describe your experience with customer service?
  • How do you manage your time when you have multiple tasks?
  • Have you ever had to work in extreme weather conditions? How did you handle it?
  • What strategies would you use to ensure the security of mail and packages?
  • How would you handle a situation where you are unable to deliver mail to a specific address?