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Title
Text copied to clipboard!Postal Service Clerk
Description
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We are looking for a dedicated Postal Service Clerk to join our team. In this role, you will be responsible for handling, sorting, and delivering mail and packages, as well as providing excellent customer service to our clients. You will also be responsible for selling postal products and services, such as stamps, money orders, and postal stationery. You will need to have a keen eye for detail, as you will be responsible for ensuring that all mail is correctly sorted and delivered. Additionally, you will need to have excellent customer service skills, as you will be interacting with customers on a daily basis, answering their questions, and resolving any issues they may have. You will also need to be physically fit, as this role involves a lot of standing, lifting, and carrying. If you are a reliable, hardworking individual with a passion for providing excellent service, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Sorting and delivering mail and packages
- Selling postal products and services
- Answering customer queries
- Resolving customer issues
- Maintaining a clean and organized work area
- Processing money orders
- Keeping records of transactions
- Ensuring all mail is correctly sorted and delivered
- Providing excellent customer service
- Handling cash and making change
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a customer service role
- Excellent communication skills
- Ability to stand for long periods of time
- Ability to lift heavy packages
- Keen eye for detail
- Good numeracy skills
- Ability to handle cash and make change
- Reliable and punctual
- Ability to work well in a team
Potential interview questions
Text copied to clipboard!- Do you have any previous experience in a customer service role?
- How would you handle a difficult customer?
- Are you comfortable standing for long periods of time?
- Are you able to lift heavy packages?
- How would you ensure that all mail is correctly sorted and delivered?