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Mail Processing Clerk


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We are looking for a detail-oriented and organized Mail Processing Clerk to join our team. The successful candidate will be responsible for receiving, sorting, and distributing incoming mail. This includes letters, parcels, U.S. mail, interoffice mail, and other types of correspondence. The Mail Processing Clerk will also be responsible for maintaining records of incoming and outgoing mail, as well as preparing reports on these records. The ideal candidate will have excellent organizational skills, a high degree of accuracy, and the ability to work in a fast-paced environment.


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  • Receive and sort mail and packages
  • Distribute mail to individuals or departments
  • Maintain records of incoming and outgoing mail
  • Prepare reports on mail operations
  • Ensure mail is sent out in a timely manner
  • Handle sensitive and confidential information with discretion
  • Operate mail processing equipment
  • Ensure mailroom is kept clean and organized
  • Assist with other administrative tasks as needed
  • Provide customer service to employees regarding mail inquiries


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  • High school diploma or equivalent
  • Previous experience in a mailroom or post office
  • Knowledge of postal regulations and procedures
  • Ability to operate mail processing equipment
  • Excellent organizational skills
  • Attention to detail
  • Ability to handle confidential information
  • Good customer service skills
  • Ability to lift heavy packages
  • Ability to work in a fast-paced environment

Potential interview questions

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  • Do you have experience working in a mailroom or post office?
  • How do you handle confidential information?
  • Can you describe a time when you had to meet a tight deadline?
  • How do you stay organized in a fast-paced environment?
  • Can you lift heavy packages?