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Title
Text copied to clipboard!Clinical Case Manager
Description
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We are looking for a dedicated and experienced Clinical Case Manager to join our team. In this role, you will be responsible for coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered. You will handle case assignments, draft service plans, review case progress and determine case closure. You will also help clients achieve wellness and autonomy. You will facilitate multiple care aspects (case coordination, information sharing, etc.) and work collaboratively with a multi-disciplinary team to provide high quality patient care. You must be able to work in a fast-paced environment, have excellent communication and organizational skills, and a passion for helping others.
Responsibilities
Text copied to clipboard!- Manage patient care in a clinical setting.
- Coordinate with multi-disciplinary team to provide high quality patient care.
- Handle case assignments and draft service plans.
- Review case progress and determine case closure.
- Help clients achieve wellness and autonomy.
- Facilitate multiple care aspects such as case coordination and information sharing.
- Ensure compliance with standards and regulations.
- Maintain comprehensive clinical documentation in patient's electronic health record.
- Provide patient and family education and counseling.
- Participate in team meetings and case conferences.
Requirements
Text copied to clipboard!- Bachelor's degree in Nursing or related field.
- Proven work experience as a Clinical Case Manager.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment.
- Knowledge of case management principles and healthcare management.
- Familiarity with professional and technical emerging knowledge.
- Problem solving skills and ability to multi-task.
- Compassionate with good interpersonal skills.
- Proficient in MS Office and data management software.
- Current licensure as Registered Nurse (RN).
Potential interview questions
Text copied to clipboard!- How do you handle stressful situations?
- Can you describe a time when you had to make a difficult decision regarding a patient's care?
- How do you prioritize your work?
- What strategies do you use to ensure all patients receive equal care?
- How do you handle disagreements with doctors or other healthcare professionals?