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Title

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Collector

Description

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We are looking for a dedicated and detail-oriented Collector to join our finance team. The ideal candidate will be responsible for managing and collecting outstanding accounts receivables from clients and customers. This role requires excellent communication skills, as you will be interacting with clients to ensure timely payments and resolving any discrepancies. You will need to maintain accurate records of all collection activities and work closely with other departments to ensure a smooth and efficient collection process. The successful candidate will have a strong understanding of billing and collection processes, as well as the ability to handle sensitive financial information with confidentiality. You will be expected to meet collection targets and deadlines, and provide regular reports on collection activities to management. This is a great opportunity for someone who is looking to grow their career in finance and make a significant impact on the company's financial health.

Responsibilities

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  • Contact clients to collect outstanding payments.
  • Maintain accurate records of all collection activities.
  • Negotiate payment plans with clients.
  • Resolve billing discrepancies and disputes.
  • Collaborate with other departments to ensure smooth collection processes.
  • Meet collection targets and deadlines.
  • Provide regular reports on collection activities to management.
  • Handle sensitive financial information with confidentiality.

Requirements

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  • Proven experience as a Collector or similar role.
  • Excellent communication and negotiation skills.
  • Strong understanding of billing and collection processes.
  • Ability to handle sensitive financial information with confidentiality.
  • Proficient in MS Office and accounting software.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Bachelor's degree in Finance, Accounting, or related field preferred.

Potential interview questions

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  • What experience do you have in collections?
  • How do you handle difficult clients?
  • Can you describe a time when you successfully negotiated a payment plan?
  • How do you ensure accuracy in your collection records?
  • What strategies do you use to meet collection targets?