Text copied to clipboard!
Title
Text copied to clipboard!Communications Center Manager
Description
Text copied to clipboard!
We are looking for an experienced and motivated Communications Center Manager to lead our organization's communication functions. In this role, you will be responsible for the daily operations of the communications center, managing staff, and developing and implementing communication strategies. As the Communications Center Manager, you will play a key role in ensuring that internal and external communications are effective, timely, and aligned with the organization's goals.
Success in this position requires strong communication skills, leadership abilities, and the capacity to perform under pressure in rapidly changing situations. You should have experience with communication systems, crisis communication, and multichannel communication. We also value the ability to analyze communication effectiveness and continuously improve operations.
As the Communications Center Manager, you will work closely with various stakeholders, including management, experts, media, and other external partners. You will lead the communications team, plan and coordinate communication campaigns, and ensure that communication supports the organization's strategic objectives. Additionally, you will be responsible for developing communication processes and effectively utilizing communication tools.
We offer you a meaningful and responsible position in a dynamic work environment where you can influence the organization's visibility and reputation. You will have the support of a skilled team and the opportunity to further develop your expertise. If you are passionate about communication and want to be part of building impactful communication, this position may be just right for you.
Responsibilities
Text copied to clipboard!- Lead the daily operations of the communications center
- Develop and implement communication strategies
- Manage and support the communications team
- Maintain and improve communication processes
- Coordinate internal and external communications
- Handle and plan crisis communications
- Analyze communication effectiveness and report results
- Collaborate with various stakeholders
- Ensure communication aligns with organizational goals
- Utilize communication tools and channels effectively
Requirements
Text copied to clipboard!- Relevant university degree (e.g., communications, marketing, management)
- At least 5 years of experience in communication roles
- Experience in leadership and team management
- Excellent communication and interpersonal skills
- Ability to work under pressure and manage multiple projects simultaneously
- Strong strategic thinking
- Experience in crisis communication
- Proficiency in Finnish and English
- Familiarity with communication systems and tools
- Analytical and development-oriented mindset
Potential interview questions
Text copied to clipboard!- Describe your experience leading a communications team.
- How do you approach crisis communication?
- What communication strategies have you implemented in the past?
- How do you measure communication effectiveness?
- Describe a situation where you had to communicate in a rapidly changing environment.
- How do you ensure communication aligns with organizational goals?
- What communication tools have you used and why?
- How do you develop your team's skills?
- How do you manage multiple communication projects simultaneously?
- How do you collaborate with different stakeholders?
