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Title

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Communications Manager

Description

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We are looking for a talented and dedicated Communications Manager to join our team. In this position, you will be in charge of overseeing all internal and external communications for our company, ensuring its message is consistent and engaging. You will be responsible for developing our communication strategy and leading our communication team. Your main duties will also include creating informative content, press releases, articles, and media opportunities to share our company’s brand, products, and services. The ideal candidate will be an excellent communicator, with brilliant presentation and organizational skills.

Responsibilities

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  • Develop and implement effective communication strategies.
  • Manage internal communications (memos, newsletters etc.).
  • Draft content for mass media or company website.
  • Organize initiatives and plan events or press conferences.
  • Liaise with media and handle requests for interviews, statements etc.
  • Foster relationships with advocates and key persons.
  • Collaborate with marketing professionals to produce copy for advertisements or articles.
  • Perform “damage control” in cases of bad publicity.
  • Facilitate the resolution of disputes with the public or external vendors.
  • Assist in communication of strategies or messages from senior leadership.

Requirements

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  • Proven experience as communications manager.
  • Experience in web design and content production is a plus.
  • Experience in copywriting and editing.
  • Solid understanding of project management principles.
  • Working knowledge of MS Office; photo and video-editing software is an asset.
  • Excellent communication (oral and written) and presentation skills.
  • Outstanding organizational and planning abilities.
  • Proficient command of English.
  • BSc/BA in public relations, communications or relevant field.

Potential interview questions

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  • How do you handle crisis communication?
  • Can you describe a time when you successfully managed a communication strategy?
  • How do you measure the success of your communication strategies?
  • What is your experience with social media management?
  • How do you handle negative publicity or backlash?