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Title
Text copied to clipboard!Delivery Assistant
Description
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We are looking for a dedicated and reliable delivery assistant to join our logistics team. As a delivery assistant, you will be responsible for delivering packages, documents, and other shipments to customers and partners in a safe and timely manner. You will play a vital role in ensuring our daily deliveries run smoothly and efficiently.
The role of a delivery assistant requires good physical condition, punctuality, and the ability to navigate both urban and rural areas. You should be comfortable operating various modes of transport such as bicycles, scooters, or vans, depending on company needs and delivery distances. You will also be responsible for handling delivery documentation and ensuring recipients sign for received items appropriately.
Customer service is a key aspect of this role, as you will often be the only point of contact between the company and the customer. Therefore, it is important that you are friendly, professional, and helpful in all situations. You must be able to work independently and make quick decisions when unforeseen circumstances arise, such as traffic issues or changes in the delivery schedule.
This position can be physically demanding, and you should be prepared to work outdoors in various weather conditions. Flexibility with working hours is also a plus, as deliveries may occur early in the morning or late in the evening.
If you are an energetic individual with attention to detail and a passion for logistics and customer service, we encourage you to apply for the delivery assistant position with us. We offer a dynamic work environment, opportunities for growth, and an important role in a company that values reliability and efficiency.
Responsibilities
Text copied to clipboard!- Pick up and deliver packages and documents to customers
- Ensure proper handling and acknowledgment of deliveries
- Follow delivery schedules and meet deadlines
- Maintain and report on vehicle condition
- Communicate professionally with customers
- Navigate efficiently in urban and rural areas
- Handle unforeseen situations during deliveries
- Collaborate with the logistics team to optimize routes
- Ensure compliance with safety and traffic regulations
- Keep track of delivery documentation and reporting
Requirements
Text copied to clipboard!- Valid driver’s license (if required for transport)
- Good physical condition and stamina
- Punctuality and reliability
- Ability to work independently
- Familiarity with local area and navigation
- Strong communication skills
- Flexible working hours
- Customer service experience is a plus
- Basic tech skills (GPS, apps)
- Ability to handle stressful situations
Potential interview questions
Text copied to clipboard!- Do you have experience as a delivery person or in a similar role?
- Are you able to work flexible hours?
- Do you have a valid driver’s license and access to a vehicle?
- How do you handle stressful situations during deliveries?
- Are you familiar with using GPS and delivery apps?
- How do you ensure good customer service during deliveries?
- Are you comfortable working outdoors in all weather conditions?
- Can you work independently without constant supervision?
- Which areas are you familiar with locally?
- How do you ensure timely deliveries?
