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Title
Text copied to clipboard!Dental Practice Manager
Description
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We are looking for a highly organized and experienced Dental Practice Manager to oversee the daily operations of our dental clinic. The ideal candidate will be responsible for ensuring the smooth and efficient functioning of the practice, managing staff, coordinating patient care, and maintaining compliance with healthcare regulations. This role requires strong leadership, excellent communication skills, and a deep understanding of dental office procedures and administrative functions.
As a Dental Practice Manager, you will be the primary point of contact for both patients and staff, ensuring a high level of customer service and operational excellence. You will manage scheduling, billing, and insurance claims, as well as oversee inventory and procurement of dental supplies. You will also be responsible for hiring, training, and evaluating staff performance, and implementing policies and procedures to improve workflow and patient satisfaction.
You will work closely with dentists and hygienists to coordinate patient care and ensure that all clinical and administrative processes are aligned. You will also be responsible for financial reporting, budgeting, and ensuring the practice meets its financial goals. Familiarity with dental software systems and electronic health records is essential.
This position requires a proactive and detail-oriented individual who can handle multiple tasks in a fast-paced environment. The ideal candidate will have previous experience in a dental or medical office setting, strong problem-solving skills, and the ability to lead and motivate a team. If you are passionate about healthcare management and want to make a positive impact on patient care, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Oversee daily operations of the dental practice
- Manage and supervise administrative and clinical staff
- Coordinate patient scheduling and ensure efficient workflow
- Handle billing, insurance claims, and financial reporting
- Maintain compliance with healthcare regulations and standards
- Monitor inventory and order dental supplies as needed
- Implement and update office policies and procedures
- Train new employees and conduct performance evaluations
- Resolve patient complaints and ensure high-quality service
- Collaborate with dentists and hygienists to support patient care
- Prepare budgets and monitor financial performance
- Ensure proper use of dental software and electronic records
Requirements
Text copied to clipboard!- Proven experience as a Dental Practice Manager or similar role
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of dental office procedures and terminology
- Familiarity with dental software and EHR systems
- Understanding of billing, insurance, and financial processes
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and problem-solving skills
- Bachelor’s degree in healthcare administration or related field preferred
- Knowledge of healthcare regulations and compliance standards
- Customer service orientation and patient-focused mindset
- Ability to train and mentor staff effectively
Potential interview questions
Text copied to clipboard!- How many years of experience do you have managing a dental or medical office?
- What dental software systems are you proficient in?
- Describe a time you resolved a conflict between staff members.
- How do you ensure compliance with healthcare regulations?
- What strategies do you use to improve patient satisfaction?
- How do you manage scheduling to optimize workflow?
- Describe your experience with billing and insurance claims.
- How do you handle inventory and supply management?
- What is your approach to training new staff?
- How do you track and report financial performance?
- What steps do you take to maintain a positive work environment?
- How do you stay updated on changes in healthcare regulations?
