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Title
Text copied to clipboard!Duty Clerk
Description
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We are looking for a highly organized and detail-oriented Duty Clerk to join our administrative team. The Duty Clerk will be responsible for performing a variety of clerical and administrative tasks to support the smooth operation of the office. This role requires excellent communication skills, the ability to multitask, and a proactive attitude toward problem-solving.
The ideal candidate will be comfortable handling a range of responsibilities, including answering phones, managing schedules, filing documents, and assisting with data entry. The Duty Clerk will also be expected to interact with clients, staff, and other stakeholders in a professional and courteous manner. This position is essential in ensuring that daily operations run efficiently and that all administrative functions are carried out effectively.
In this role, the Duty Clerk will work closely with other administrative staff and report directly to the Office Manager or Supervisor. The successful candidate must be able to work independently as well as part of a team, and should be comfortable using standard office software and equipment. Attention to detail, time management, and confidentiality are key attributes for success in this position.
This is a great opportunity for someone looking to build a career in administration or office management. We offer a supportive work environment, opportunities for professional development, and a chance to contribute to the success of our organization. If you are a motivated individual with a passion for organization and efficiency, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Answer and direct phone calls in a professional manner
- Greet and assist visitors and clients
- Maintain and organize physical and digital filing systems
- Schedule appointments and manage calendars
- Prepare and distribute correspondence, memos, and reports
- Assist with data entry and database management
- Order and maintain office supplies
- Support other departments with administrative tasks
- Ensure confidentiality of sensitive information
- Perform general office duties such as photocopying and scanning
- Coordinate mail distribution and courier services
- Assist in organizing meetings and taking minutes
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- Proven experience in an administrative or clerical role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Strong organizational and time management abilities
- Ability to handle multiple tasks simultaneously
- Attention to detail and problem-solving skills
- Professional demeanor and customer service orientation
- Ability to maintain confidentiality
- Familiarity with office equipment such as printers and copiers
- Basic knowledge of recordkeeping and data entry
- Ability to work independently and as part of a team
Potential interview questions
Text copied to clipboard!- Do you have prior experience in a clerical or administrative role?
- Are you proficient in Microsoft Office applications?
- Can you manage multiple tasks and prioritize effectively?
- How do you handle confidential information?
- Describe a time you resolved a workplace issue efficiently.
- Are you comfortable interacting with clients and staff?
- What strategies do you use to stay organized?
- Can you work independently with minimal supervision?
- Have you used office equipment like copiers and fax machines?
- Are you available to work flexible hours if needed?
- What is your typing speed and accuracy?
- Do you have experience with scheduling and calendar management?
