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Title
Text copied to clipboard!ERP Support Specialist
Description
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We are looking for an experienced ERP Support Specialist to join our team. The successful candidate will be responsible for providing technical support and maintenance for our ERP software systems. This includes troubleshooting and resolving issues, performing system upgrades and enhancements, and providing training and assistance to users. The ERP Support Specialist will also be involved in the development and implementation of new ERP modules and functionalities. This role requires a strong understanding of ERP systems, excellent problem-solving skills, and the ability to work effectively in a team environment.
Responsibilities
Text copied to clipboard!- Provide technical support for ERP software systems.
- Troubleshoot and resolve system issues.
- Perform system upgrades and enhancements.
- Provide training and assistance to users.
- Develop and implement new ERP modules and functionalities.
- Monitor system performance and make necessary adjustments.
- Collaborate with other IT staff to ensure smooth and reliable operation of software and systems.
- Document system problems and resolutions for future reference.
- Participate in the design and implementation of new software applications.
- Stay current with the latest technologies and best practices in ERP systems.
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science or related field.
- Proven experience as an ERP Support Specialist or similar role.
- Strong understanding of ERP systems.
- Excellent problem-solving skills.
- Ability to work effectively in a team environment.
- Strong communication skills.
- Experience with database management and data analysis tools.
- Knowledge of programming languages such as SQL or Java.
- Ability to manage multiple tasks and projects simultaneously.
- Strong attention to detail.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with ERP systems?
- How do you handle troubleshooting and resolving system issues?
- Can you discuss your experience with system upgrades and enhancements?
- How do you stay current with the latest technologies and best practices in ERP systems?
- Can you describe a time when you had to solve a complex problem with an ERP system?