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Title
Text copied to clipboard!Executive Housekeeper
Description
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We are looking for an experienced and dedicated Executive Housekeeper to join our team. This position will play a key role in managing our housekeeping staff and ensuring that our rooms and facilities are clean, orderly, and attractive. The Executive Housekeeper will be responsible for hiring and training staff, managing the daily activities of the housekeeping department, ordering supplies, and ensuring that the highest levels of cleanliness are maintained. In addition, the Executive Housekeeper will be responsible for budgeting and forecasting needs for all departments, maintaining inventory control, and ensuring guest satisfaction. The ideal candidate will have a keen eye for detail, strong leadership skills, and the ability to effectively manage a team.
Responsibilities
Text copied to clipboard!- Hire, train, and manage housekeeping staff
- Ensure all rooms and facilities are clean and well-maintained
- Order supplies and manage inventory
- Develop and implement housekeeping procedures
- Manage budget and forecast needs for all departments
- Ensure guest satisfaction
- Maintain inventory control
- Coordinate with other departments to ensure smooth operations
- Ensure compliance with health and safety regulations
- Handle guest complaints and issues
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Previous experience in a housekeeping management role
- Strong leadership and management skills
- Excellent communication skills
- Ability to multitask and prioritize
- Knowledge of cleaning procedures and equipment
- Understanding of budgeting and inventory management
- Ability to handle stressful situations and resolve issues effectively
- Attention to detail
- Ability to work flexible hours, including weekends and holidays
Potential interview questions
Text copied to clipboard!- What experience do you have in managing a housekeeping team?
- How do you handle guest complaints?
- Describe a time when you had to handle a difficult situation with a staff member.
- How do you ensure the highest levels of cleanliness are maintained?
- What strategies do you use to manage inventory and supplies?