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Title
Text copied to clipboard!Executive Housekeeper
Description
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We are looking for an experienced and detail-oriented Executive Housekeeper to lead our housekeeping department and ensure the highest standards of cleanliness and guest satisfaction. The Executive Housekeeper will be responsible for managing a team of housekeeping staff, coordinating daily cleaning operations, maintaining inventory of cleaning supplies, and ensuring compliance with health and safety regulations. This role requires strong leadership skills, excellent organizational abilities, and a commitment to providing exceptional service.
As the Executive Housekeeper, you will oversee the cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces. You will be expected to develop and implement cleaning schedules, train and supervise housekeeping staff, and conduct regular inspections to ensure quality standards are met. You will also be responsible for managing budgets, ordering supplies, and working closely with other departments to ensure seamless operations.
The ideal candidate will have prior experience in a similar role within the hospitality industry, with a proven track record of managing teams and improving operational efficiency. You should be familiar with housekeeping procedures, cleaning equipment, and safety protocols. Strong communication and interpersonal skills are essential, as you will be interacting with staff, guests, and management on a daily basis.
This is a full-time position that may require working evenings, weekends, and holidays, depending on the needs of the establishment. If you are passionate about cleanliness, hospitality, and team leadership, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Supervise and coordinate daily housekeeping operations
- Train, schedule, and manage housekeeping staff
- Inspect guest rooms and public areas for cleanliness and maintenance
- Maintain inventory and order cleaning supplies as needed
- Ensure compliance with health, safety, and hygiene standards
- Develop and implement cleaning schedules and procedures
- Handle guest complaints and resolve housekeeping-related issues
- Collaborate with other departments to ensure smooth operations
- Monitor and control housekeeping budgets and expenses
- Prepare reports and maintain housekeeping records
Requirements
Text copied to clipboard!- Proven experience as an Executive Housekeeper or similar role
- Strong leadership and team management skills
- Excellent organizational and time management abilities
- Knowledge of cleaning procedures and safety regulations
- Ability to work flexible hours, including weekends and holidays
- Strong communication and interpersonal skills
- Attention to detail and commitment to high standards
- Proficiency in using housekeeping management software is a plus
- High school diploma or equivalent; hospitality certification preferred
- Physical stamina to perform housekeeping tasks when needed
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in housekeeping management?
- Can you describe your approach to training and supervising staff?
- How do you handle guest complaints related to cleanliness?
- What strategies do you use to maintain high cleaning standards?
- Are you comfortable working flexible hours, including weekends?
- Have you used any housekeeping management software before?
- How do you manage inventory and control supply costs?
- Can you provide an example of a time you improved housekeeping efficiency?
- What safety protocols do you implement in your department?
- How do you ensure effective communication with other departments?
