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Title
Text copied to clipboard!Housekeeping Manager
Description
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We are looking for a professional and dedicated Housekeeping Manager to join our team. The successful candidate will be responsible for managing the daily operations of our housekeeping staff, ensuring that all rooms and facilities are cleaned to the highest standard. This includes planning work schedules, training and supervising staff, and ensuring that all safety and hygiene regulations are adhered to. The Housekeeping Manager will also be responsible for managing inventory and purchasing cleaning supplies and equipment, as well as dealing with any customer complaints or issues related to cleanliness or maintenance. The ideal candidate will have previous experience in a similar role, excellent leadership and organizational skills, and a strong attention to detail.
Responsibilities
Text copied to clipboard!- Manage daily housekeeping operations
- Plan work schedules for staff
- Train and supervise housekeeping staff
- Ensure all rooms and facilities are cleaned to a high standard
- Manage inventory and purchase cleaning supplies and equipment
- Ensure all safety and hygiene regulations are adhered to
- Deal with customer complaints or issues related to cleanliness or maintenance
- Conduct regular inspections of rooms and facilities
- Prepare reports on housekeeping performance and progress
- Implement and maintain housekeeping procedures and standards
Requirements
Text copied to clipboard!- Previous experience in a similar role
- Excellent leadership and organizational skills
- Strong attention to detail
- Knowledge of cleaning techniques and equipment
- Understanding of safety and hygiene regulations
- Ability to manage inventory and budget
- Good communication and interpersonal skills
- Ability to handle customer complaints and issues
- Physical stamina and mobility
- High school diploma or equivalent
Potential interview questions
Text copied to clipboard!- What experience do you have in managing a housekeeping team?
- How do you handle customer complaints related to cleanliness or maintenance?
- What strategies do you use to train and motivate your staff?
- How do you ensure that all safety and hygiene regulations are adhered to?
- What methods do you use to manage inventory and budget?