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Title
Text copied to clipboard!Assistant Executive Housekeeper
Description
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We are looking for a dedicated and experienced Assistant Executive Housekeeper to join our team. The successful candidate will assist the Executive Housekeeper in managing daily housekeeping operations, ensuring that the highest standards of cleanliness are maintained. Responsibilities include supervising housekeeping staff, conducting room inspections, maintaining inventory, and ensuring guest satisfaction. The Assistant Executive Housekeeper will also assist in training staff, scheduling shifts, and managing budgets. The ideal candidate will have previous experience in a similar role, excellent leadership skills, and a strong attention to detail. This is a fantastic opportunity for a motivated individual to develop their career in the hospitality industry.
Responsibilities
Text copied to clipboard!- Assist the Executive Housekeeper in managing daily operations.
- Supervise housekeeping staff and ensure they adhere to standards and procedures.
- Conduct room inspections and ensure cleanliness and maintenance.
- Maintain inventory of cleaning supplies and equipment.
- Assist in training and development of housekeeping staff.
- Schedule shifts and manage staff workload.
- Ensure guest satisfaction and handle any complaints or issues.
- Assist in managing housekeeping budgets and expenses.
- Ensure compliance with health and safety regulations.
- Participate in regular staff meetings and provide feedback and suggestions.
Requirements
Text copied to clipboard!- Previous experience in a similar role.
- Excellent leadership and supervisory skills.
- Strong attention to detail.
- Good communication and interpersonal skills.
- Ability to handle complaints and issues professionally.
- Knowledge of health and safety regulations.
- Ability to manage budgets and control expenses.
- Good organizational and time management skills.
- Ability to work in a fast-paced environment.
- High school diploma or equivalent. A degree in hospitality management is a plus.
Potential interview questions
Text copied to clipboard!- What previous experience do you have in a similar role?
- How do you handle complaints and issues?
- What strategies do you use to manage budgets and control expenses?
- How do you ensure the highest standards of cleanliness are maintained?
- Describe a time when you had to handle a difficult situation with a guest.