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Title
Text copied to clipboard!Expeditor
Description
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We are looking for an experienced and detail-oriented Expeditor to manage all aspects of freight delivery. The Expeditor will be responsible for tracking deliveries, troubleshooting order issues, scheduling pick-ups and maintaining professional customer service. The successful candidate will also be responsible for communicating with dispatchers, drivers and customers to ensure timely deliveries. This role requires a strong understanding of the supply chain process and a keen attention to detail. The Expeditor will also be responsible for maintaining accurate logs and records of all freight, truck driver schedules and delivery updates. This role requires excellent communication skills, as the Expeditor will be required to work closely with various departments within the company, as well as with external suppliers and customers.
Responsibilities
Text copied to clipboard!- Track and coordinate all shipments and deliveries.
- Communicate with suppliers to confirm delivery details.
- Resolve any issues or delays in the delivery process.
- Maintain accurate records of all freight and deliveries.
- Coordinate with dispatchers and drivers to ensure timely deliveries.
- Provide excellent customer service to all clients.
- Ensure all delivery deadlines are met.
- Monitor and report on transportation costs.
- Ensure compliance with safety and transportation regulations.
- Manage and update delivery schedules.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a similar role.
- Strong understanding of supply chain and logistics.
- Excellent communication and customer service skills.
- Ability to multitask and prioritize tasks.
- Strong problem-solving skills.
- Proficiency in Microsoft Office Suite.
- Ability to work in a fast-paced environment.
- Strong attention to detail.
- Valid driver's license.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with supply chain management?
- How do you handle high-stress situations?
- Can you describe a time when you had to resolve a delivery issue?
- How do you prioritize your tasks?
- What strategies do you use to ensure timely deliveries?