Text copied to clipboard!
Title
Text copied to clipboard!Field Technician
Description
Text copied to clipboard!
We are looking for a dedicated and experienced Field Technician to join our team. The Field Technician will be responsible for performing on-site installation, maintenance, repair and testing tasks. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement. The Field Technician will be responsible for troubleshooting, diagnosing, and repairing equipment at customer sites. They will also be responsible for maintaining accurate inventory of all equipment and spare parts. The ideal candidate will have excellent problem-solving skills and a strong technical aptitude. They will also have excellent communication skills, as they will be required to interact with customers and provide them with updates on repairs and maintenance. The Field Technician will also be required to provide training to customers on how to use and maintain their equipment.
Responsibilities
Text copied to clipboard!- Perform on-site installation of equipment.
- Perform maintenance and repairs on equipment.
- Troubleshoot and diagnose equipment issues.
- Maintain accurate inventory of equipment and spare parts.
- Provide customers with updates on repairs and maintenance.
- Provide training to customers on how to use and maintain their equipment.
- Ensure all work is performed in accordance with company standards and safety procedures.
- Prepare and submit reports on work performed.
- Stay up-to-date with the latest technology and techniques.
- Provide excellent customer service.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Proven experience as a Field Technician.
- Excellent problem-solving skills.
- Strong technical aptitude.
- Excellent communication skills.
- Ability to work independently.
- Valid driver's license.
- Ability to lift heavy equipment.
- Knowledge of safety procedures and standards.
- Ability to travel to customer sites.
Potential interview questions
Text copied to clipboard!- What experience do you have as a Field Technician?
- How do you handle difficult customers?
- What safety procedures do you follow when working on-site?
- How do you stay up-to-date with the latest technology and techniques?
- Can you describe a time when you had to troubleshoot a difficult problem?