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Title

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Food and Beverage Server

Description

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We are looking for a dedicated and customer-focused Food and Beverage Server to join our hospitality team. As a Food and Beverage Server, you will be responsible for providing exceptional dining experiences to our guests by delivering prompt, courteous, and efficient service. You will play a key role in ensuring customer satisfaction and maintaining the high standards of our establishment. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to work in a fast-paced environment. You should be able to anticipate guests’ needs, make menu recommendations, and handle multiple tables with professionalism and grace. Previous experience in food service is preferred but not required, as we provide comprehensive training for the right individual. Your daily responsibilities will include greeting guests, taking food and beverage orders, serving meals and drinks, and ensuring that tables are clean and properly set. You will also be responsible for handling payments, addressing customer concerns, and working closely with kitchen and bar staff to ensure timely and accurate order delivery. This role requires physical stamina, attention to detail, and a friendly demeanor. You must be able to stand for long periods, carry trays, and work flexible hours, including evenings, weekends, and holidays. A strong work ethic and a team-oriented attitude are essential for success in this position. If you enjoy working with people, thrive in a dynamic environment, and are committed to delivering outstanding service, we encourage you to apply for this exciting opportunity as a Food and Beverage Server.

Responsibilities

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  • Greet guests and present menus
  • Take accurate food and beverage orders
  • Serve food and drinks promptly and professionally
  • Ensure guest satisfaction throughout the dining experience
  • Clear and reset tables efficiently
  • Handle payments and process transactions
  • Collaborate with kitchen and bar staff for order accuracy
  • Maintain cleanliness and organization of service areas
  • Follow health and safety regulations
  • Upsell menu items and promotions
  • Address guest concerns or complaints promptly
  • Assist with opening and closing duties

Requirements

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  • High school diploma or equivalent
  • Previous experience in food service is a plus
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and multitasking abilities
  • Friendly and professional demeanor
  • Physical stamina to stand and walk for long periods
  • Ability to carry heavy trays and lift up to 25 lbs
  • Flexible schedule including nights, weekends, and holidays
  • Basic math skills for handling payments
  • Team player with a positive attitude
  • Knowledge of food safety and hygiene practices

Potential interview questions

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  • Do you have previous experience as a server?
  • Are you available to work evenings, weekends, and holidays?
  • How do you handle difficult or dissatisfied customers?
  • Can you carry heavy trays and stand for long periods?
  • What steps do you take to ensure guest satisfaction?
  • Are you comfortable working in a fast-paced environment?
  • Do you have any food safety certifications?
  • How do you prioritize tasks during busy service hours?
  • What is your approach to upselling menu items?
  • Why do you want to work in the food and beverage industry?