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Title
Text copied to clipboard!Food Expeditor
Description
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We are looking for a dedicated and efficient Food Expeditor to join our dynamic team in the bustling environment of our esteemed restaurant. The ideal candidate will act as the critical link between our kitchen staff and the front of the house, ensuring that food orders are prepared to our high standards and served promptly to our guests. This role requires a keen eye for detail, exceptional organizational skills, and the ability to work under pressure in a fast-paced setting. As a Food Expeditor, you will oversee the final presentation of our dishes, coordinate the smooth flow of orders, and communicate effectively between the kitchen and dining area to guarantee an outstanding dining experience for every guest. Your contribution will be pivotal in enhancing customer satisfaction, optimizing our service efficiency, and maintaining the quality and integrity of our food. With your expertise and passion for excellence, you will play a crucial role in upholding our reputation for culinary excellence and exceptional service.
Responsibilities
Text copied to clipboard!- Ensure the efficient flow of orders from the waiters to the kitchen.
- Ensure orders are being prepared with the correct priority.
- Check dishes before delivery for accuracy, presentation, and temperature.
- Distribute orders to various sections of the dining area as per the table numbers.
- Coordinate with kitchen staff to clarify any special requirements or modifications.
- Act as the point of contact between front of the house and back of the house staff.
- Assist in the final preparation of dishes, such as adding garnishes.
- Keep the pass area clean and organized.
- Monitor the quality and quantity of all food served.
- Resolve issues that arise and escalate them to management if necessary.
- Ensure compliance with health and safety regulations.
- Assist in inventory management and control.
- Provide feedback to kitchen staff on customers' responses to dishes.
- Train new staff on the expediting process.
- Participate in regular staff meetings to discuss improvements in service and efficiency.
Requirements
Text copied to clipboard!- Proven experience as a Food Expeditor or similar role in a fast-paced restaurant environment.
- Strong understanding of restaurant operations and food preparation.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
- High attention to detail and accuracy.
- Knowledge of health and safety regulations.
- Ability to stand for extended periods.
- Team player with good organizational skills.
- Flexibility to work in shifts, including weekends and evenings.
- High school diploma; further training in food safety is a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a similar role?
- How do you handle high-pressure situations, especially during peak hours?
- Can you give an example of how you improved the efficiency of the food delivery process in your last job?
- How do you ensure that all food meets the restaurant's standards before it's served to the customer?
- What strategies do you use to communicate effectively with both kitchen staff and front-of-house employees?
- How do you prioritize tasks when multiple orders come in at once?
- Can you describe a time when you had to deal with a dissatisfied customer and how you handled the situation?
- What is your approach to maintaining cleanliness and organization in the workspace?
- How do you stay updated with new health and safety regulations in the food service industry?
- What motivates you in a fast-paced work environment?