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Title

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Food Service Director

Description

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We are looking for a Food Service Director to lead and manage all aspects of our food service operations. The Food Service Director is responsible for ensuring high-quality food preparation, exceptional customer service, and compliance with health and safety regulations. This role involves overseeing menu planning, budgeting, staff training, inventory management, and vendor relations. The ideal candidate will have a strong background in food service management, excellent leadership skills, and a passion for delivering outstanding dining experiences. The Food Service Director will work closely with other department heads to coordinate events, manage catering services, and implement new initiatives to improve efficiency and customer satisfaction. Key responsibilities include developing and maintaining operational policies, monitoring food quality and presentation, managing costs, and ensuring all staff adhere to company standards. The Food Service Director must stay current with industry trends, implement best practices, and foster a positive work environment that encourages professional growth and teamwork. This position requires excellent communication, organizational, and problem-solving skills, as well as the ability to work in a fast-paced environment. The successful candidate will be committed to upholding the highest standards of food safety, sanitation, and customer service, while continuously seeking ways to enhance the overall dining experience for guests and staff alike.

Responsibilities

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  • Oversee daily food service operations
  • Develop and manage budgets and financial reports
  • Ensure compliance with health and safety regulations
  • Supervise, train, and evaluate food service staff
  • Plan and update menus in collaboration with chefs
  • Manage inventory and order supplies
  • Maintain high standards of food quality and presentation
  • Coordinate catering and special events
  • Implement cost control measures
  • Address customer feedback and resolve issues
  • Collaborate with other departments for seamless service
  • Monitor and improve operational efficiency

Requirements

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  • Bachelor’s degree in hospitality, culinary arts, or related field
  • Proven experience in food service management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of food safety and sanitation standards
  • Ability to manage budgets and financial reports
  • Experience with menu planning and inventory control
  • Problem-solving and organizational skills
  • Ability to work flexible hours, including weekends
  • Proficiency with food service software and technology
  • Customer-focused mindset
  • Ability to handle high-pressure situations

Potential interview questions

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  • What experience do you have managing food service operations?
  • How do you ensure compliance with health and safety regulations?
  • Describe your approach to menu planning and cost control.
  • How do you handle customer complaints or feedback?
  • What strategies do you use to motivate and train staff?
  • Can you provide an example of improving operational efficiency?
  • How do you manage inventory and vendor relationships?
  • What is your experience with budgeting and financial reporting?
  • How do you stay updated with industry trends?
  • Describe a challenging situation you faced and how you resolved it.