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Title
Text copied to clipboard!Food Service Supervisor
Description
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We are looking for a dedicated and experienced Food Service Supervisor to join our team. The successful candidate will be responsible for managing all aspects of our food service operation, including staff management, food preparation, inventory control, customer service, and compliance with health and safety regulations. You will also be responsible for training and developing staff, ensuring high levels of customer satisfaction, and maintaining a clean and safe work environment. The ideal candidate will have a strong background in food service management, excellent leadership skills, and a passion for delivering high-quality food and exceptional customer service.
Responsibilities
Text copied to clipboard!- Supervise and coordinate activities of food service staff.
- Ensure compliance with health and safety regulations.
- Manage inventory and order food and supplies as needed.
- Train and develop staff.
- Ensure high levels of customer satisfaction.
- Maintain a clean and safe work environment.
- Manage food preparation and presentation.
- Handle customer complaints and resolve issues promptly.
- Monitor and control costs.
- Prepare reports on sales, staff performance, and food control.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in food service management.
- Strong leadership and management skills.
- Excellent customer service skills.
- Knowledge of health and safety regulations.
- Ability to manage inventory and control costs.
- Strong communication and interpersonal skills.
- Ability to handle stressful situations and resolve issues promptly.
- Physical stamina to stand for long periods.
- Flexibility to work in shifts, during weekends, and holidays.
Potential interview questions
Text copied to clipboard!- What is your experience in managing a team in a food service setting?
- How do you handle customer complaints?
- How do you ensure compliance with health and safety regulations?
- Describe a time when you had to handle a difficult situation in a previous job. How did you handle it?
- How do you manage inventory and control costs?