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Title
Text copied to clipboard!Health Office Coordinator
Description
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We are looking for a Health Office Coordinator to manage and oversee the administrative operations of a healthcare office. This role is essential in ensuring that the office runs smoothly, efficiently, and in compliance with healthcare regulations. The Health Office Coordinator will serve as the primary point of contact for patients, staff, and external partners, ensuring high-quality service delivery and operational excellence.
The ideal candidate will have a strong background in healthcare administration, excellent organizational skills, and the ability to manage multiple tasks simultaneously. This position requires a proactive individual who can anticipate needs, solve problems, and maintain a positive and professional environment. The Health Office Coordinator will work closely with medical professionals, administrative staff, and patients to ensure that all aspects of the office function effectively.
Key responsibilities include managing patient scheduling, maintaining medical records, coordinating with insurance providers, overseeing office supplies and equipment, and ensuring compliance with health and safety regulations. The coordinator will also be responsible for supervising administrative staff, conducting performance evaluations, and implementing office policies and procedures.
This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional patient care. The Health Office Coordinator must be comfortable using electronic health record (EHR) systems and other healthcare management software. A strong understanding of medical terminology, billing practices, and healthcare regulations is also essential.
If you are a motivated and organized professional with a passion for healthcare and a talent for administration, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Manage daily administrative operations of the healthcare office
- Coordinate patient scheduling and appointment management
- Maintain and update electronic health records (EHR)
- Ensure compliance with healthcare regulations and standards
- Oversee office inventory and order medical supplies
- Supervise and support administrative staff
- Handle patient inquiries and resolve issues
- Coordinate billing and insurance claims processing
- Implement and enforce office policies and procedures
- Prepare reports and maintain accurate documentation
Requirements
Text copied to clipboard!- Bachelor’s degree in healthcare administration or related field
- 2+ years of experience in a healthcare administrative role
- Proficiency with electronic health record (EHR) systems
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Knowledge of medical terminology and billing practices
- Ability to lead and manage a team
- Familiarity with healthcare compliance and regulations
- Attention to detail and problem-solving skills
- Customer service-oriented mindset
Potential interview questions
Text copied to clipboard!- Do you have experience working in a healthcare office setting?
- Are you familiar with electronic health record (EHR) systems?
- Can you describe your experience with medical billing and insurance processing?
- How do you handle conflicts or issues with patients or staff?
- What strategies do you use to manage multiple administrative tasks?
- Have you supervised a team before? If so, how many people?
- Are you knowledgeable about HIPAA and other healthcare regulations?
- What motivates you to work in healthcare administration?
- How do you ensure accuracy in patient records and documentation?
- Are you comfortable working in a fast-paced environment?
