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Title

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Healthcare Administrative Assistant

Description

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We are looking for a competent Healthcare Administrative Assistant to help with the organization and running of the daily administrative operations of our healthcare facility. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. The Healthcare Administrative Assistant will be responsible for confidential and time sensitive material. Familiarity with healthcare systems and procedures will be an advantage. Ultimately, the Healthcare Administrative Assistant should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.

Responsibilities

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  • Organize and schedule appointments
  • Update and file medical records and insurance reports
  • Arrange hospital admissions and laboratory services
  • Check with patients and type up patients charts
  • Assist during medical examinations
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Handle receivable and payable accounts and keep financial records
  • Prepare and clean treatment rooms and medical instruments
  • Assist in the development of office budgets
  • Maintain stock of office supplies and place orders when necessary

Requirements

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  • Proven work experience as a Healthcare Administrative Assistant or similar role
  • Knowledge of healthcare systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficiency in MS Office
  • High school diploma; BSc/BA in office administration or relevant field is preferred
  • Certification in medical administration is a plus
  • Ability to handle sensitive information confidentially

Potential interview questions

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  • How do you handle sensitive information?
  • What is your experience with healthcare systems and procedures?
  • How do you prioritize your work?
  • Can you describe a time when you had to handle a difficult situation at work?
  • What are your strengths and weaknesses?