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Title
Text copied to clipboard!Healthcare Administrative Assistant
Description
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We are looking for a detail-oriented and organized Healthcare Administrative Assistant to support the daily operations of our medical facility. This role is essential in ensuring that our healthcare professionals can focus on patient care while administrative processes run smoothly and efficiently. The ideal candidate will have excellent communication skills, a strong understanding of medical terminology, and the ability to multitask in a fast-paced environment.
As a Healthcare Administrative Assistant, you will be responsible for managing patient records, scheduling appointments, handling billing and insurance claims, and providing general administrative support to medical staff. You will serve as the first point of contact for patients and visitors, making professionalism and a friendly demeanor crucial to this role. Your ability to maintain confidentiality and adhere to healthcare regulations such as HIPAA is essential.
In this position, you will work closely with doctors, nurses, and other healthcare professionals to ensure that all administrative aspects of patient care are handled efficiently. You will also be expected to use electronic health record (EHR) systems, manage office supplies, and assist in preparing reports and documentation.
This role requires a high level of discretion, attention to detail, and the ability to prioritize tasks effectively. Previous experience in a healthcare setting is preferred, but not required. Training will be provided for the right candidate who demonstrates a willingness to learn and a commitment to excellence.
If you are passionate about healthcare and enjoy working in a supportive administrative role, we encourage you to apply and become a vital part of our healthcare team.
Responsibilities
Text copied to clipboard!- Schedule and confirm patient appointments
- Maintain and update patient medical records
- Process insurance claims and billing information
- Greet and assist patients and visitors
- Answer phone calls and respond to inquiries
- Coordinate communication between medical staff and patients
- Order and manage office and medical supplies
- Prepare reports and documentation as needed
- Ensure compliance with healthcare regulations
- Support administrative tasks for medical staff
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- Previous experience in a healthcare or administrative role is a plus
- Knowledge of medical terminology and healthcare procedures
- Proficiency in Microsoft Office and EHR systems
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Ability to maintain confidentiality and follow HIPAA guidelines
- Friendly and professional demeanor
- Attention to detail and accuracy
- Ability to work independently and as part of a team
Potential interview questions
Text copied to clipboard!- Do you have experience working in a healthcare setting?
- Are you familiar with electronic health record (EHR) systems?
- How do you handle confidential patient information?
- Can you describe a time you managed multiple tasks under pressure?
- What is your experience with medical billing and insurance processing?
- How do you ensure accuracy in administrative tasks?
- Are you comfortable interacting with patients and medical staff?
- What office software are you proficient in?
- How do you stay organized in a busy work environment?
- Are you available to work flexible hours if needed?
