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Title

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Hospitality HR Manager

Description

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We are looking for a dedicated and experienced Hospitality HR Manager to join our team. In this role, you will be responsible for overseeing all human resources operations and ensuring they’re aligned with our business goals. Your duties will include managing recruitment processes, designing company policies, setting objectives for the HR team, and overseeing all HR initiatives, systems, and tactics. You will also be responsible for creating a healthy and enjoyable workplace environment that fosters a high level of employee morale. The ideal candidate will have a solid background in HR departments and will be an efficient communicator with a decision-making ability. If you are passionate about HR and highly efficient, committed to making a difference, and have a strong ethical code, then you might be exactly what we’re looking for.

Responsibilities

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  • Set objectives for the HR team and track progress
  • Design and implement company policies
  • Monitor internal HR systems and databases
  • Review and approve or modify budgets
  • Design hiring procedures
  • Manage employees’ grievances
  • Create and run referral programs
  • Review and update job descriptions
  • Train hiring managers on candidate interview evaluation techniques
  • Conduct a regular evaluation of the HR department

Requirements

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  • Proven experience as an HR Manager
  • Understanding of general human resources policies and procedures
  • Good knowledge of employment/labor laws
  • Outstanding knowledge of MS Office
  • Excellent communication and people skills
  • Aptitude in problem-solving
  • BSc/BA in Human Resources or related field
  • HR Certifications (e.g. CIPD, SHRM)
  • Experience in a hospitality setting
  • Ability to manage multiple priorities and deadlines

Potential interview questions

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  • What is your experience with hospitality HR?
  • How do you handle conflict resolution?
  • What strategies would you use to improve employee retention?
  • How do you ensure compliance with labor laws?
  • What HR systems are you familiar with?