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Title

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Hotel HR Manager

Description

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We are looking for a dynamic and experienced Hotel HR Manager to lead our human resources department. In this pivotal role, you will be responsible for overseeing all aspects of human resources practices and processes within our hotel. This includes talent acquisition, staff development, performance management, employee relations, and compliance with all local and federal laws regarding employment practices. Our ideal candidate will have a proven track record of enhancing employee engagement, fostering a positive work culture, and driving HR initiatives that support the hotel's strategic objectives. You will work closely with the hotel management team to ensure that HR strategies align with overall business goals. This role demands a high level of discretion, integrity, and the ability to handle complex situations with a calm and professional demeanor. The successful candidate will be instrumental in ensuring that our hotel remains a preferred employer in the hospitality industry by attracting, developing, and retaining top talent.

Responsibilities

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  • Develop and implement HR strategies and initiatives aligned with the overall business strategy.
  • Bridge management and employee relations by addressing demands, grievances, or other issues.
  • Manage the recruitment and selection process.
  • Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
  • Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
  • Nurture a positive working environment.
  • Oversee and manage a performance appraisal system that drives high performance.
  • Maintain pay plan and benefits program.
  • Assess training needs to apply and monitor training programs.
  • Ensure legal compliance throughout human resource management.

Requirements

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  • Proven working experience as HR manager or other HR executive.
  • People oriented and results driven.
  • Demonstrable experience with human resources metrics.
  • Knowledge of HR systems and databases.
  • Ability to architect strategy along with leadership skills.
  • Excellent active listening, negotiation, and presentation skills.
  • Competence to build and effectively manage interpersonal relationships at all levels of the company.
  • In-depth knowledge of labor law and HR best practices.
  • Degree in Human Resources or related field.
  • Experience in the hospitality industry preferred.

Potential interview questions

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  • Can you describe a time when you improved employee engagement at a previous job?
  • How do you stay updated with the latest HR trends and labor laws?
  • What strategies would you use to handle a high turnover rate?
  • Can you give an example of a challenging HR issue you faced and how you resolved it?
  • How would you describe your approach to diversity and inclusion in the workplace?