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Title
Text copied to clipboard!Hotel HR Manager
Description
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We are looking for a Hotel HR Manager to lead and manage all aspects of human resources practices and processes within a hotel setting. This role is critical in ensuring the hotel attracts, retains, and develops top talent while maintaining a positive and compliant work environment. The Hotel HR Manager will work closely with hotel leadership to align HR strategies with business goals, foster a culture of excellence, and ensure the smooth operation of HR functions.
Key responsibilities include overseeing recruitment and staffing, managing employee relations, administering compensation and benefits, ensuring compliance with labor laws, and implementing training and development programs. The ideal candidate will have a strong background in human resources, preferably within the hospitality industry, and possess excellent interpersonal and organizational skills.
The Hotel HR Manager will also be responsible for developing and implementing HR policies and procedures, conducting performance evaluations, managing disciplinary actions, and supporting diversity and inclusion initiatives. This role requires a proactive and strategic thinker who can handle sensitive situations with discretion and professionalism.
In addition to day-to-day HR operations, the Hotel HR Manager will play a key role in shaping the hotel’s culture and employee experience. This includes organizing employee engagement activities, promoting wellness programs, and supporting career development opportunities. The successful candidate will be a trusted advisor to both management and staff, ensuring that HR practices support the overall mission and values of the hotel.
This position offers an exciting opportunity to contribute to the success of a dynamic hospitality organization. If you are passionate about people, thrive in a fast-paced environment, and are committed to excellence in human resources, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Oversee recruitment, onboarding, and staffing processes
- Develop and implement HR policies and procedures
- Manage employee relations and resolve workplace conflicts
- Ensure compliance with labor laws and hotel regulations
- Administer compensation, benefits, and payroll coordination
- Coordinate training and professional development programs
- Conduct performance evaluations and manage disciplinary actions
- Support diversity, equity, and inclusion initiatives
- Maintain accurate HR records and documentation
- Advise hotel leadership on HR strategy and workforce planning
- Promote employee engagement and wellness programs
- Handle confidential information with discretion
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources, Business Administration, or related field
- 5+ years of HR experience, preferably in the hospitality industry
- Strong knowledge of labor laws and HR best practices
- Excellent communication and interpersonal skills
- Proven ability to manage multiple priorities and deadlines
- Experience with HRIS and payroll systems
- Strong problem-solving and conflict resolution skills
- Ability to maintain confidentiality and professionalism
- Leadership and team management experience
- Certification in HR (e.g., SHRM-CP, PHR) is a plus
- Detail-oriented with strong organizational skills
- Flexible and adaptable to a dynamic hotel environment
Potential interview questions
Text copied to clipboard!- What experience do you have in hotel or hospitality HR?
- How do you handle employee conflicts or grievances?
- Describe a successful recruitment strategy you implemented.
- How do you stay updated on labor laws and compliance?
- What HRIS systems have you used in the past?
- How do you promote employee engagement and retention?
- Can you describe your experience with training programs?
- How do you ensure confidentiality in sensitive HR matters?
- What is your approach to performance management?
- How do you align HR practices with business goals?
