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Title

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People Operations Manager

Description

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We are looking for a dedicated People Operations Manager to lead and enhance our human resources functions, focusing on employee engagement, organizational development, and operational efficiency. The ideal candidate will be responsible for overseeing recruitment, onboarding, performance management, employee relations, and compliance with labor laws. This role requires a strategic thinker with excellent communication skills and a passion for fostering a positive workplace culture. The People Operations Manager will collaborate with leadership to develop policies and programs that support employee growth and satisfaction, ensuring alignment with company goals. Responsibilities include managing HR systems, analyzing workforce data, and implementing initiatives that improve employee retention and productivity. The successful candidate will also handle conflict resolution, benefits administration, and training programs. This position demands a proactive approach to problem-solving and the ability to adapt to a dynamic work environment while maintaining confidentiality and professionalism.

Responsibilities

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  • Develop and implement HR policies and procedures.
  • Manage recruitment and onboarding processes.
  • Oversee employee performance management and evaluations.
  • Coordinate employee training and development programs.
  • Ensure compliance with labor laws and regulations.
  • Handle employee relations and conflict resolution.
  • Manage benefits administration and payroll coordination.
  • Analyze workforce data to inform HR strategies.
  • Promote a positive and inclusive workplace culture.
  • Collaborate with management on organizational development.

Requirements

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  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Proven experience in HR management or people operations.
  • Strong knowledge of labor laws and HR best practices.
  • Excellent communication and interpersonal skills.
  • Ability to handle sensitive and confidential information.
  • Proficiency with HRIS and payroll systems.
  • Strong organizational and multitasking abilities.
  • Problem-solving and conflict resolution skills.
  • Leadership and team management experience.
  • Adaptability to changing work environments.

Potential interview questions

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  • What experience do you have with HRIS systems?
  • How do you handle employee conflicts?
  • Describe a successful recruitment strategy you implemented.
  • How do you ensure compliance with labor laws?
  • What methods do you use to improve employee engagement?
  • Can you provide an example of a challenging HR situation you managed?
  • How do you stay updated on HR trends and regulations?
  • Describe your approach to performance management.
  • What strategies do you use for organizational development?
  • How do you promote diversity and inclusion in the workplace?