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Title
Text copied to clipboard!Resort HR Manager
Description
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We are looking for a Resort HR Manager to lead and manage all aspects of human resources within our resort. The ideal candidate will be responsible for recruiting, training, and retaining top talent, ensuring compliance with labor laws, and fostering a positive and productive work environment. As the Resort HR Manager, you will collaborate closely with department heads to address staffing needs, resolve employee relations issues, and implement HR policies that support the resort’s goals. You will oversee payroll, benefits administration, and performance management processes, ensuring that all HR practices align with the resort’s standards and culture. Additionally, you will play a key role in employee engagement initiatives, conflict resolution, and the development of training programs tailored to the hospitality industry. The Resort HR Manager must possess excellent communication and interpersonal skills, a deep understanding of HR best practices, and the ability to adapt to the dynamic needs of a resort setting. You will be expected to maintain confidentiality, demonstrate strong leadership, and contribute to a welcoming and inclusive workplace. This role requires a proactive approach to problem-solving, a passion for hospitality, and a commitment to supporting both staff and management in achieving operational excellence. If you are an experienced HR professional with a background in hospitality and a drive to make a positive impact, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Oversee recruitment, onboarding, and orientation of new employees
- Develop and implement HR policies and procedures
- Ensure compliance with labor laws and resort regulations
- Manage payroll, benefits, and employee records
- Handle employee relations, conflict resolution, and disciplinary actions
- Coordinate training and professional development programs
- Support department heads with staffing and HR needs
- Promote a positive and inclusive workplace culture
- Conduct performance evaluations and manage appraisal processes
- Monitor employee engagement and retention initiatives
Requirements
Text copied to clipboard!- Bachelor’s degree in Human Resources, Business Administration, or related field
- Proven experience as an HR Manager, preferably in hospitality
- Strong knowledge of labor laws and HR best practices
- Excellent communication and interpersonal skills
- Ability to handle sensitive and confidential information
- Strong organizational and leadership abilities
- Experience with HR software and payroll systems
- Problem-solving and conflict resolution skills
- Ability to work in a fast-paced, dynamic environment
- Certification in HR (e.g., SHRM, HRCI) is a plus
Potential interview questions
Text copied to clipboard!- What experience do you have in hospitality HR management?
- How do you handle employee conflicts and disciplinary actions?
- Describe your approach to staff recruitment and retention.
- How do you ensure compliance with labor laws?
- What HR software and systems are you proficient in?
- Can you provide an example of a successful training program you implemented?
- How do you foster a positive workplace culture?
- What strategies do you use to manage high turnover rates?
- Describe your experience with payroll and benefits administration.
- How do you stay updated on HR trends and regulations?
