Text copied to clipboard!
Title
Text copied to clipboard!Hotel Shuttle Driver
Description
Text copied to clipboard!
We are looking for a reliable and courteous Hotel Shuttle Driver to join our hospitality team. As a Hotel Shuttle Driver, you will be responsible for providing safe, timely, and friendly transportation services for our guests to and from the hotel, airports, local attractions, and other designated locations. You will be the first and last point of contact for many guests, so a professional demeanor and excellent customer service skills are essential. Your primary duties will include operating the hotel shuttle vehicle, assisting guests with luggage, maintaining the cleanliness and safety of the vehicle, and providing information about the hotel and local area. You must adhere to all traffic laws and hotel policies, ensure the shuttle schedule is followed, and communicate effectively with the front desk and other hotel staff. Flexibility in working hours, including early mornings, late evenings, weekends, and holidays, is required. The ideal candidate will have a valid driver’s license with a clean driving record, a strong sense of responsibility, and a passion for delivering outstanding guest experiences. Previous experience in a similar role or in the hospitality industry is preferred but not required. You should be able to handle guest inquiries and resolve minor issues with professionalism and tact. Physical ability to lift and carry luggage is necessary. Join our team and help create a welcoming and convenient experience for every guest who stays with us.
Responsibilities
Text copied to clipboard!- Safely transport guests to and from designated locations
- Assist guests with loading and unloading luggage
- Maintain cleanliness and safety of the shuttle vehicle
- Follow scheduled routes and time tables
- Provide information about hotel services and local attractions
- Report any vehicle issues or incidents promptly
- Adhere to all traffic laws and hotel policies
- Communicate effectively with hotel staff and guests
- Keep accurate records of trips and mileage
- Offer courteous and professional customer service
Requirements
Text copied to clipboard!- Valid driver’s license with clean driving record
- Excellent customer service and communication skills
- Ability to work flexible hours, including weekends and holidays
- Physical ability to lift and carry luggage
- Familiarity with local area and attractions
- Professional appearance and demeanor
- Punctual and reliable
- Ability to handle guest inquiries and minor complaints
- Previous driving or hospitality experience preferred
- Basic record-keeping skills
Potential interview questions
Text copied to clipboard!- Do you have a valid driver’s license?
- Can you provide a clean driving record?
- Are you able to work flexible hours, including weekends and holidays?
- Do you have experience driving shuttle vehicles or similar?
- How do you handle difficult or upset guests?
- Are you comfortable lifting and carrying luggage?
- What steps do you take to ensure guest safety?
- Are you familiar with the local area and attractions?
- Can you maintain a professional appearance at all times?
- How do you prioritize punctuality and reliability?
