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Title
Text copied to clipboard!HR Admin Officer
Description
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We are looking for an HR Admin Officer to join our team and play a crucial role in managing our human resources administrative tasks. The ideal candidate will be responsible for a wide range of duties including processing employee data, preparing reports, and supporting the HR team in daily administrative tasks. This role requires a highly organized individual with excellent attention to detail and the ability to handle confidential information with discretion. The HR Admin Officer will act as the first point of contact for HR-related queries from employees and external partners. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner. Ultimately, you should be able to ensure our HR department supports our employees while conforming to labor laws. This position is pivotal in maintaining the bridge between our employees' satisfaction and our business's success, ensuring smooth and efficient HR operations.
Responsibilities
Text copied to clipboard!- Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements.
- Process employees’ queries and respond in a timely manner.
- Stay up-to-date with the latest HR trends and best practice.
- Coordinate HR projects, meetings, and training seminars.
- Manage the department’s telephone center and address queries accordingly.
- Prepare reports and presentations for internal communications.
- Provide orientations for new employees by sharing onboarding packages and explaining company policies.
- Assist in payroll preparation by providing relevant data, like absences, bonus and leaves.
- Participate in HR projects (e.g., help organize a job fair event).
- Handle complaints and grievance procedures.
- Coordinate communication with candidates and schedule interviews.
- Conduct initial orientation to newly hired employees.
- Compile and update employee records (hard and soft copies).
- Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc).
- Deal with employee requests regarding human resources issues, rules, and regulations.
- Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc).
- Communicate with public services when necessary.
- Properly handle complaints and grievance procedures.
- Coordinate communication with candidates and schedule interviews.
- Conduct initial orientation to newly hired employees.
Requirements
Text copied to clipboard!- Proven experience as an HR assistant, staff assistant or relevant human resources/administrative position.
- Fast computer typing skills (MS Office, in particular).
- Hands-on experience with an HRIS or HRMS.
- Familiarity with ATS software and resume databases.
- Basic knowledge of labor laws.
- Excellent organizational skills.
- Strong communications skills.
- Degree in Human Resources or related field.
- Ability to handle data with confidentiality.
- Good problem-solving skills.
- High school diploma; further training will be a plus.
- HR Credentials (e.g. PHR from the HR Certification Institute).
- Experience with payroll processing.
- Understanding of sourcing and recruiting techniques.
- Sound judgement and problem-solving skills.
- Customer-focused attitude, with high level of professionalism and discretion.
- Familiarity with social media recruiting.
- Understanding of HR best practices and current regulations.
- Sound judgement and problem-solving skills.
- Customer-focused attitude, with high level of professionalism and discretion.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with HRIS or HRMS systems?
- How do you ensure confidentiality when handling employee records?
- Can you give an example of a challenging HR issue you faced and how you resolved it?
- How do you stay updated with current HR trends and labor laws?
- Describe a time when you had to handle a difficult situation with a tight deadline.
- How would you handle a situation where you had to deal with an employee grievance?
- What strategies would you use to improve our HR processes?
- How do you prioritize your work when you have multiple tasks to handle?
- Can you describe your experience with payroll processing?
- What do you think is the most challenging aspect of HR administration?