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Title

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Insurance Claims Analyst

Description

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We are looking for a detail-oriented Insurance Claims Analyst to join our team. The successful candidate will be responsible for reviewing insurance claims after they are submitted to ensure that proper filing procedures have been followed. They will also be responsible for analyzing claims to determine the extent of the insurance company's liability, and to negotiate settlements with claimants. The Insurance Claims Analyst will also be expected to maintain records of claims, and to liaise with other professionals such as lawyers and loss adjusters. This role requires a strong understanding of insurance policies and procedures, as well as excellent analytical and negotiation skills.

Responsibilities

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  • Reviewing insurance claims after they are submitted.
  • Analyzing claims to determine the extent of the insurance company's liability.
  • Negotiating settlements with claimants.
  • Maintaining records of claims.
  • Liaising with other professionals such as lawyers and loss adjusters.
  • Understanding insurance policies and procedures.
  • Ensuring that proper filing procedures have been followed.
  • Communicating with claimants to gather more information about their claim.
  • Preparing reports on claim trends for management.
  • Keeping up to date with changes in the insurance industry and in the law relating to insurance claims.

Requirements

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  • Bachelor's degree in finance, business administration or a related field.
  • Experience in the insurance industry, particularly in claims handling.
  • Strong understanding of insurance policies and procedures.
  • Excellent analytical and negotiation skills.
  • Strong communication skills, both written and verbal.
  • Ability to work under pressure and meet deadlines.
  • Detail-oriented and organized.
  • Proficiency in Microsoft Office, particularly Excel.
  • Ability to work independently and as part of a team.
  • Knowledge of legal requirements relating to insurance claims.

Potential interview questions

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  • Can you describe your experience with insurance claims?
  • How do you handle high-pressure situations?
  • Can you explain how you analyze an insurance claim?
  • How do you negotiate a settlement with a claimant?
  • Can you describe a time when you had to deal with a particularly difficult claim?