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Title
Text copied to clipboard!Jira Administrator
Description
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We are looking for a skilled Jira Administrator to join our team. In this role, you will be responsible for managing, maintaining, and optimizing our Jira systems. You will work closely with various teams to understand their needs and implement solutions that improve efficiency and productivity. You will also be responsible for training staff on how to use Jira effectively. The ideal candidate will have a strong understanding of Jira, excellent problem-solving skills, and the ability to work well in a team. You should also have a keen eye for detail and a commitment to ensuring that our systems are running as efficiently as possible.
Responsibilities
Text copied to clipboard!- Manage and administer Jira instances.
- Work with various teams to understand their needs and implement Jira solutions.
- Train staff on how to use Jira effectively.
- Ensure that our Jira systems are running efficiently.
- Troubleshoot and resolve any Jira-related issues.
- Create and manage complex Jira components including project workflows, screen schemes, permission schemes and notification schemes.
- Maintain Jira projects, workflows, permissions, and user accounts.
- Provide Jira training to technical and non-technical teams.
- Work with IT and business users to plan and implement Jira upgrades.
- Develop metrics, dashboards, and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports.
Requirements
Text copied to clipboard!- Bachelor's degree in Computer Science or related field.
- Proven experience as a Jira administrator.
- Strong understanding of Jira workflows, permission schemes, notification schemes, screens schemes, etc.
- Excellent problem-solving skills.
- Ability to work well in a team.
- Strong communication skills.
- Experience with Atlassian Confluence is a plus.
- Experience with Agile methodologies is a plus.
- Ability to work independently and manage multiple task assignments.
- Strong service orientation and learning attitude.
Potential interview questions
Text copied to clipboard!- What is your experience with Jira administration?
- Can you describe a time when you had to troubleshoot a complex Jira issue?
- How do you ensure that our Jira systems are running efficiently?
- Can you describe a time when you had to train a team on how to use Jira effectively?
- What strategies do you use to stay updated with the latest Jira features and updates?