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Title

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Mail Processor

Description

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We are looking for a dedicated and detail-oriented Mail Processor to join our administrative team. The ideal candidate will be responsible for efficiently managing the sorting, processing, and distribution of incoming and outgoing mail and packages. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. The Mail Processor will ensure timely and accurate handling of mail, maintaining confidentiality and security standards at all times. In this role, you will be responsible for receiving and sorting mail according to department, individual, or specific instructions. You will operate mail processing equipment, including postage meters, sorting machines, and scanners, ensuring proper functionality and reporting any malfunctions promptly. Additionally, you will prepare outgoing mail by accurately weighing, stamping, and labeling packages and envelopes, ensuring compliance with postal regulations and company policies. The Mail Processor will also maintain accurate records of mail transactions, including tracking numbers, delivery confirmations, and postage expenses. You will coordinate with courier services and postal carriers to schedule pickups and deliveries, ensuring timely dispatch and receipt of mail items. Furthermore, you will assist in maintaining inventory levels of mailing supplies, such as envelopes, labels, stamps, and packaging materials, placing orders as necessary to avoid shortages. Strong communication skills are essential, as you will interact regularly with internal departments and external vendors to resolve mail-related inquiries and issues. You will also be responsible for maintaining a clean, organized, and secure mailroom environment, adhering to safety guidelines and company standards. The successful candidate will demonstrate reliability, punctuality, and the ability to handle sensitive and confidential information discreetly. You should be comfortable working independently as well as collaboratively within a team setting. Previous experience in mail processing or administrative support roles is preferred but not required, as comprehensive training will be provided. This position offers an excellent opportunity for individuals seeking to develop their administrative and organizational skills within a supportive and professional environment. We value employees who are proactive, adaptable, and committed to delivering exceptional service. If you are looking for a role that offers stability, growth potential, and the chance to contribute positively to our organization's daily operations, we encourage you to apply for the Mail Processor position today.

Responsibilities

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  • Sort and distribute incoming mail and packages accurately and promptly.
  • Operate mail processing equipment such as postage meters, scanners, and sorting machines.
  • Prepare outgoing mail by weighing, stamping, labeling, and ensuring compliance with postal regulations.
  • Maintain accurate records of mail transactions, including tracking numbers and postage expenses.
  • Coordinate with courier services and postal carriers for timely pickups and deliveries.
  • Maintain inventory of mailing supplies and reorder as necessary.
  • Ensure mailroom cleanliness, organization, and adherence to safety standards.

Requirements

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  • High school diploma or equivalent.
  • Strong organizational and time management skills.
  • Attention to detail and accuracy in handling mail items.
  • Ability to operate mail processing equipment and basic office machinery.
  • Good communication and interpersonal skills.
  • Ability to handle confidential information discreetly.
  • Previous experience in mail processing or administrative support preferred but not required.

Potential interview questions

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  • Can you describe your previous experience handling mail or packages?
  • How do you ensure accuracy and efficiency when sorting and distributing mail?
  • Have you ever operated mail processing equipment? If so, which types?
  • How do you handle confidential or sensitive mail items?
  • Describe a situation where you had to resolve an issue related to mail delivery or processing.