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Title

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Optical Assistant

Description

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We are looking for a dedicated and detail-oriented Optical Assistant to join our team. The successful candidate will be responsible for assisting optometrists in providing eye care services to patients. This includes preparing patients for eye examinations, assisting with vision tests, and helping patients select eyewear. The Optical Assistant will also be responsible for maintaining patient records, scheduling appointments, and managing inventory. The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for helping others. Previous experience in a similar role is highly desirable, but not essential as full training will be provided.

Responsibilities

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  • Preparing patients for eye examinations
  • Assisting with vision tests
  • Helping patients select eyewear
  • Maintaining patient records
  • Scheduling appointments
  • Managing inventory
  • Cleaning and maintaining optical instruments
  • Processing patient insurance claims
  • Providing excellent customer service
  • Assisting with other administrative tasks as needed

Requirements

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  • High school diploma or equivalent
  • Previous experience in a similar role is desirable
  • Excellent communication skills
  • Detail-oriented
  • Ability to multitask
  • Good organizational skills
  • Basic computer skills
  • Ability to work in a team
  • Good problem-solving skills
  • Ability to handle sensitive information confidentially

Potential interview questions

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  • Do you have any experience in a similar role?
  • How would you handle a difficult patient?
  • Can you describe a time when you had to multitask?
  • How do you handle confidential information?
  • What computer skills do you have?