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Title

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Pastry Manager

Description

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We are looking for a highly motivated and experienced Pastry Manager to lead and oversee all daily operations of our pastry shop. This position requires exceptional skills in staff management, quality control, customer service, and technical pastry knowledge. The ideal candidate must have a passion for pastry, a proactive attitude, and the ability to work under pressure in a dynamic environment. The Pastry Manager will be responsible for coordinating the pastry team, ensuring efficient and high-quality production of baked goods, maintaining hygiene and food safety standards, and delivering an outstanding customer experience. Additionally, the role includes menu planning, inventory control, supply ordering, and cost management. This role also involves training and motivating staff, resolving conflicts, implementing new recipes and techniques, and collaborating with other departments such as marketing and sales to promote products and increase business profitability. The selected candidate must have previous experience in a similar role, solid knowledge of pastry techniques, leadership skills, and a customer-oriented attitude. Creativity, attention to detail, and the ability to innovate in product development will be highly valued. If you are passionate about pastry, have management skills, and want to be part of a team committed to excellence, this is your opportunity.

Responsibilities

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  • Supervise daily pastry production
  • Manage and motivate the team
  • Control the quality of baked goods
  • Plan menus and new recipes
  • Place orders and manage inventory
  • Ensure compliance with hygiene and safety standards
  • Handle and resolve customer complaints
  • Collaborate with sales and marketing departments
  • Train staff in new techniques and processes
  • Optimize production costs and resources

Requirements

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  • Minimum 3 years of experience in pastry
  • Advanced knowledge of pastry techniques
  • Leadership and team management skills
  • Ability to work under pressure
  • Customer and detail-oriented
  • Knowledge of inventory and cost control
  • Availability to work weekends and holidays
  • Training in gastronomy or pastry (preferred)
  • Creativity and innovation in products
  • Good communication skills

Potential interview questions

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  • How many years of experience do you have in pastry?
  • Have you led teams before?
  • What pastry techniques do you master?
  • Are you available to work on weekends?
  • How do you handle pressure at work?
  • Do you have formal training in gastronomy or pastry?
  • How do you ensure product quality?
  • Have you worked with inventory control?
  • What would you do to innovate the menu?
  • How do you motivate your team?