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Title
Text copied to clipboard!Personnel Administrative Caseworker
Description
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We are looking for a Personnel Administrative Caseworker who can manage a wide range of tasks related to personnel administration and case management. The role involves ensuring accurate and efficient handling of personnel-related cases, including hiring, terminations, salary adjustments, leave administration, and updating personnel databases. You will act as a liaison between the HR department, managers, and employees, requiring clear and professional communication skills. The position demands high attention to detail, confidentiality with personal data, and the ability to work in a structured manner under pressure. You will also participate in the development and optimization of administrative processes and ensure compliance with applicable laws and internal policies. We expect you to have experience with HR systems and strong IT skills, as well as thrive in a dynamic work environment where collaboration and service are key. As a Personnel Administrative Caseworker, you play a central role in supporting the organization's employees and management through effective administration and case handling.
Responsibilities
Text copied to clipboard!- Handle personnel-related cases such as hiring and terminations
- Manage leave and absence registrations
- Update and maintain personnel databases
- Ensure compliance with laws and internal policies
- Communicate with employees and managers about personnel matters
- Participate in developing administrative processes
- Prepare reports and statistics related to personnel
- Handle salary adjustments and employee benefits
- Collaborate with HR and other departments
- Maintain confidentiality regarding personal data
Requirements
Text copied to clipboard!- Experience in personnel administration and case management
- Knowledge of applicable labor laws and data protection regulations
- Good IT skills, including HR systems
- Structured and detail-oriented approach
- Strong communication skills both written and verbal
- Ability to work independently and in teams
- Service-oriented and professional attitude
- Flexibility and ability to handle multiple tasks simultaneously
- Relevant education in HR or administration
- Confidentiality and ethics awareness
Potential interview questions
Text copied to clipboard!- How do you handle confidential personnel data?
- Can you describe your experience with HR systems?
- How do you ensure accurate case handling under time pressure?
- How do you manage conflicts between employees and management?
- How do you stay updated on labor law regulations?
- Can you give an example of a process you have optimized?
- How do you prioritize your tasks in a busy workday?
- How do you ensure good communication with various stakeholders?
- Which IT tools are you most familiar with?
- How do you handle errors in case management?
