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Title
Text copied to clipboard!Public Area Supervisor
Description
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We are looking for a dedicated and detail-oriented Public Area Supervisor to join our team. The ideal candidate will be responsible for ensuring that all public areas, including lobbies, restrooms, hallways, and other common spaces, are clean, well-maintained, and presentable at all times. This role requires strong leadership skills, as you will be managing a team of cleaning staff, scheduling shifts, and conducting regular inspections to ensure high standards of cleanliness and hygiene. You will also be responsible for training new employees, managing inventory of cleaning supplies, and addressing any maintenance issues that arise. The Public Area Supervisor must be proactive, with a keen eye for detail, and possess excellent communication skills to effectively coordinate with other departments and respond to guest inquiries or complaints. This position is crucial in maintaining the overall guest experience and ensuring a welcoming environment for all visitors. If you have a passion for cleanliness, a strong work ethic, and the ability to lead a team, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Supervise and coordinate the activities of cleaning staff.
- Ensure all public areas are clean and well-maintained.
- Conduct regular inspections of public areas.
- Train new employees on cleaning procedures and standards.
- Manage inventory of cleaning supplies and equipment.
- Schedule shifts and assign tasks to cleaning staff.
- Address maintenance issues and coordinate with maintenance staff.
- Respond to guest inquiries and complaints promptly.
- Ensure compliance with health and safety regulations.
- Prepare reports on cleaning activities and staff performance.
- Implement and monitor cleaning schedules.
- Ensure proper use and maintenance of cleaning equipment.
- Coordinate with other departments for special cleaning requests.
- Monitor and maintain high standards of cleanliness and hygiene.
- Assist in budget preparation and cost control for cleaning supplies.
- Develop and implement training programs for staff.
- Ensure proper disposal of waste and recycling.
- Maintain records of cleaning activities and staff attendance.
- Conduct performance evaluations and provide feedback to staff.
- Ensure staff adhere to company policies and procedures.
Requirements
Text copied to clipboard!- High school diploma or equivalent.
- Previous experience in a supervisory role in housekeeping or cleaning.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and strong organizational skills.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of cleaning chemicals and equipment.
- Ability to lift and move heavy objects.
- Proficiency in using cleaning equipment and tools.
- Basic computer skills for reporting and scheduling.
- Ability to handle multiple tasks and prioritize effectively.
- Strong problem-solving skills.
- Ability to work independently and as part of a team.
- Knowledge of health and safety regulations.
- Customer service-oriented mindset.
- Ability to train and mentor staff.
- Strong work ethic and reliability.
- Ability to handle stressful situations calmly.
- Experience in inventory management.
- Ability to conduct performance evaluations.
Potential interview questions
Text copied to clipboard!- Can you describe your previous experience in a supervisory role?
- How do you ensure high standards of cleanliness in public areas?
- What strategies do you use to manage and motivate your team?
- How do you handle guest complaints regarding cleanliness?
- Can you provide an example of a time you resolved a maintenance issue?
- How do you manage inventory of cleaning supplies?
- What steps do you take to ensure compliance with health and safety regulations?
- How do you prioritize tasks when managing multiple responsibilities?
- Can you describe a time you successfully trained a new employee?
- How do you handle scheduling conflicts among your staff?
- What methods do you use to conduct regular inspections of public areas?
- How do you ensure proper use and maintenance of cleaning equipment?
- Can you describe a challenging situation you faced and how you resolved it?
- How do you stay updated on new cleaning techniques and products?
- What do you believe is the most important quality for a Public Area Supervisor?
- How do you handle performance evaluations and provide feedback to staff?
- Can you describe your approach to cost control for cleaning supplies?
- How do you ensure proper disposal of waste and recycling?
- What experience do you have with reporting and scheduling software?
- How do you maintain a positive and productive work environment?
