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Title
Text copied to clipboard!Quality Assurance Coordinator
Description
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We are looking for a meticulous Quality Assurance Coordinator to oversee all aspects of our quality assurance program. The Quality Assurance Coordinator will be responsible for ensuring that our products and services meet the established standards of quality including reliability, usability and performance. The ideal candidate will have a keen eye for detail and a commitment to excellence. The Quality Assurance Coordinator will be expected to inspect procedures and outputs and identify mistakes or non-conformity issues. The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.
Responsibilities
Text copied to clipboard!- Draft quality assurance policies and procedures
- Interpret and implement quality assurance standards and procedures
- Review the implementation and efficiency of quality and inspection systems
- Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
- Document internal audits and other quality assurance activities
- Investigate customer complaints and non-conformance issues
- Collect and compile statistical quality data
- Analyze data to identify areas for improvement in the quality system
- Develop, recommend and monitor corrective and preventive actions
- Prepare reports to communicate outcomes of quality activities
Requirements
Text copied to clipboard!- Proven experience as a quality assurance coordinator or relevant role
- Thorough knowledge of methodologies of quality assurance and standards
- Excellent numerical skills and understanding of data analysis/statistical methods
- Great attention to detail and a results driven approach
- Excellent organizational and leadership abilities
- Reliable and Trustworthy
- Certification of quality control is a strong advantage (ISO 9000 etc.)
- BSc/ Ba in business administration or relevant field
- Quality inspection, auditing and testing experience
- Experience with implementation of corrective action programs
Potential interview questions
Text copied to clipboard!- How do you handle negative feedback from customers about our product's quality?
- Can you describe a time when you implemented a new quality assurance process?
- How do you handle disagreements with the production team about quality standards?
- What methods do you use to keep track of quality assurance metrics?
- How do you ensure that quality standards are met during periods of high production volume?