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Title

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Sales Support

Description

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We are looking for a Sales Support professional responsible for assisting the sales team and maintaining positive customer relationships. This role is key in ensuring smooth sales processes, coordinating activities between departments, and handling customer inquiries. Sales support includes preparing offers, monitoring orders, market analysis, and collaborating with the marketing department to enhance sales effectiveness. The ideal candidate should have excellent communication and organizational skills and be able to work in a dynamic environment. Responsibilities also include reporting sales results and participating in sales strategy planning. Proficiency in office tools and basic CRM systems is required. This position offers a great opportunity to develop a career in sales and marketing, gain valuable experience, and collaborate with diverse teams within the company.

Responsibilities

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  • Supporting the sales team in daily tasks
  • Preparing and sending commercial offers
  • Monitoring order fulfillment and deliveries
  • Maintaining contact with customers and responding to inquiries
  • Market analysis and supporting sales planning activities
  • Collaborating with marketing and logistics departments
  • Reporting sales results and preparing analyses
  • Organizing meetings and presentations for clients
  • Updating customer databases in CRM systems
  • Assisting in organizing promotional events

Requirements

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  • Experience in a similar role is an advantage
  • Excellent communication and interpersonal skills
  • Proficiency in MS Office and CRM systems
  • Ability to work under pressure in a dynamic environment
  • Good organizational skills and independence
  • Communicative level of English
  • Analytical skills and attention to detail
  • High personal culture and professionalism
  • Teamwork skills
  • Willingness to continuously improve

Potential interview questions

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  • What experience do you have in sales support?
  • How do you handle difficult customers?
  • Are you familiar with CRM systems? If yes, which ones?
  • How do you organize your work during high workload periods?
  • Do you have experience preparing commercial offers?
  • What tools do you know that support sales team work?