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Title

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Senior System Analyst

Description

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We are looking for a Senior System Analyst to join our dynamic IT team. In this role, you will be responsible for analyzing, designing, and implementing complex information systems that meet the evolving needs of our organization. You will work closely with stakeholders, including business users, developers, and project managers, to gather requirements, identify system improvements, and ensure seamless integration of technology solutions. The ideal candidate will have a strong background in systems analysis, excellent problem-solving skills, and the ability to communicate effectively across technical and non-technical teams. Responsibilities include conducting feasibility studies, creating detailed system specifications, and supporting the development and testing phases. You will also play a key role in troubleshooting system issues and providing ongoing support to ensure optimal system performance. This position requires a proactive approach to identifying opportunities for process automation and system enhancements to drive business efficiency and innovation.

Responsibilities

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  • Analyze and document business requirements and system specifications.
  • Collaborate with stakeholders to design effective IT solutions.
  • Conduct feasibility studies and risk assessments for proposed systems.
  • Support development teams during system implementation and testing.
  • Troubleshoot and resolve system issues promptly.
  • Ensure systems comply with organizational standards and policies.
  • Provide training and support to end-users as needed.
  • Monitor system performance and recommend improvements.
  • Maintain up-to-date knowledge of industry trends and technologies.
  • Lead and mentor junior analysts and team members.

Requirements

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  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 5 years of experience in systems analysis or related roles.
  • Strong understanding of software development life cycle (SDLC).
  • Proficiency in modeling tools such as UML or BPMN.
  • Excellent analytical and problem-solving skills.
  • Effective communication and interpersonal abilities.
  • Experience with database management and SQL.
  • Knowledge of enterprise architecture frameworks.
  • Ability to manage multiple projects and priorities.
  • Certification such as CBAP or equivalent is a plus.

Potential interview questions

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  • Can you describe your experience with systems analysis in previous roles?
  • How do you approach gathering and documenting business requirements?
  • What tools and methodologies do you use for system modeling?
  • Can you provide an example of a complex system you helped design?
  • How do you handle conflicts between technical and business stakeholders?
  • What strategies do you use for troubleshooting system issues?
  • How do you stay updated with emerging technologies and industry trends?
  • Describe your experience working in agile development environments.
  • Have you ever led or mentored junior analysts?
  • What certifications or training have you completed relevant to this role?