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Title
Text copied to clipboard!Short-Term Rental Manager
Description
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We are looking for a dedicated and detail-oriented Short-Term Rental Manager to oversee the operations and management of short-term rental properties. This role requires a dynamic individual who can handle the complexities of property management, guest relations, and operational logistics. The ideal candidate will have a strong understanding of the hospitality industry, excellent communication skills, and the ability to multitask effectively. As a Short-Term Rental Manager, you will be responsible for ensuring that properties are well-maintained, guests have a seamless experience, and revenue goals are met. You will act as the primary point of contact for property owners and guests, ensuring that all expectations are exceeded. This position is perfect for someone who thrives in a fast-paced environment and has a passion for delivering exceptional service. Your role will also involve coordinating with cleaning and maintenance teams, managing bookings, and implementing strategies to maximize occupancy and profitability. If you are a proactive problem-solver with a knack for organization and a customer-first mindset, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Manage day-to-day operations of short-term rental properties.
- Coordinate with cleaning and maintenance teams to ensure properties are guest-ready.
- Handle guest inquiries, bookings, and complaints in a professional manner.
- Monitor and optimize property listings on various rental platforms.
- Develop and implement strategies to maximize occupancy and revenue.
- Ensure compliance with local regulations and property standards.
- Maintain strong communication with property owners and provide regular updates.
- Analyze performance metrics and prepare reports for stakeholders.
Requirements
Text copied to clipboard!- Proven experience in property management or hospitality.
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Familiarity with short-term rental platforms like Airbnb and VRBO.
- Knowledge of local regulations related to short-term rentals.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in property management software is a plus.
- Problem-solving skills and attention to detail.
Potential interview questions
Text copied to clipboard!- Can you describe your experience managing short-term rental properties?
- How do you handle guest complaints or difficult situations?
- What strategies have you used to maximize occupancy and revenue?
- Are you familiar with local regulations for short-term rentals?
- How do you ensure properties are consistently guest-ready?
- What property management software or tools have you used in the past?
- Can you provide an example of a time you resolved a major issue for a guest or property owner?
- How do you prioritize tasks when managing multiple properties?
