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Title

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Soft Manager

Description

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We are looking for a Soft Manager to lead and nurture high-performing teams by fostering a positive work environment, enhancing communication, and promoting collaboration. The Soft Manager plays a critical role in ensuring that team members are motivated, engaged, and aligned with the organization’s goals. This position requires a deep understanding of interpersonal dynamics, emotional intelligence, and conflict resolution. As a Soft Manager, you will be responsible for creating a culture of trust and openness, where employees feel valued and heard. You will work closely with team leads and department heads to identify areas for improvement in team cohesion and communication. Your role will also involve coaching team members, facilitating workshops, and implementing strategies that enhance employee satisfaction and productivity. The ideal candidate will have a background in human resources, psychology, or organizational development, with proven experience in managing teams and driving cultural change. You should be an excellent communicator, a good listener, and a strategic thinker who can balance empathy with business objectives. This role is perfect for someone who is passionate about people and believes that strong relationships are the foundation of a successful organization. If you are someone who thrives in a collaborative environment and enjoys helping others grow, we encourage you to apply.

Responsibilities

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  • Foster a positive and inclusive team culture
  • Enhance communication and collaboration across departments
  • Coach and mentor team members to support their development
  • Identify and resolve interpersonal conflicts within teams
  • Facilitate team-building activities and workshops
  • Collaborate with HR to implement employee engagement strategies
  • Monitor team morale and address concerns proactively
  • Support change management initiatives
  • Promote diversity, equity, and inclusion in the workplace
  • Develop and implement soft skills training programs

Requirements

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  • Bachelor’s degree in Human Resources, Psychology, or related field
  • 5+ years of experience in team management or organizational development
  • Strong interpersonal and communication skills
  • Proven ability to resolve conflicts and build consensus
  • Experience in coaching and mentoring employees
  • High emotional intelligence and empathy
  • Ability to work collaboratively with cross-functional teams
  • Strong organizational and problem-solving skills
  • Familiarity with employee engagement tools and techniques
  • Commitment to fostering an inclusive work environment

Potential interview questions

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  • Can you describe a time you resolved a team conflict?
  • How do you measure team morale and engagement?
  • What strategies do you use to build trust within a team?
  • How do you handle resistance to change?
  • What is your approach to coaching underperforming employees?
  • How do you promote diversity and inclusion in your teams?
  • Describe a successful team-building initiative you led.
  • How do you balance empathy with achieving business goals?
  • What tools do you use to facilitate communication?
  • How do you stay updated on best practices in team management?