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Title

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Substance Abuse Case Manager

Description

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We are looking for a dedicated Substance Abuse Case Manager to join our team and support individuals struggling with substance use disorders. In this role, you will work closely with clients to assess their needs, develop individualized treatment plans, and connect them with appropriate resources and services. You will serve as a liaison between clients, healthcare providers, social services, and community organizations to ensure comprehensive care and support throughout the recovery process. The ideal candidate will have strong communication and organizational skills, a compassionate approach, and experience working with individuals affected by substance abuse. Responsibilities include conducting intake assessments, monitoring client progress, facilitating access to treatment programs, and providing ongoing support and advocacy. You will also be responsible for maintaining accurate records, collaborating with multidisciplinary teams, and participating in case conferences. This position requires a thorough understanding of addiction, recovery processes, and available community resources. The Substance Abuse Case Manager plays a vital role in helping clients achieve and maintain sobriety, improve their quality of life, and reintegrate into society. If you are passionate about making a difference in the lives of others and have a background in social work, counseling, or a related field, we encourage you to apply.

Responsibilities

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  • Conduct intake assessments and evaluate client needs
  • Develop and implement individualized treatment plans
  • Coordinate care with healthcare providers and community resources
  • Monitor client progress and adjust plans as needed
  • Advocate for clients and facilitate access to services
  • Maintain accurate and confidential client records
  • Provide crisis intervention and support
  • Lead or participate in case conferences and team meetings
  • Educate clients and families about substance abuse and recovery
  • Assist clients with housing, employment, and legal issues
  • Promote relapse prevention strategies
  • Ensure compliance with all relevant regulations and policies

Requirements

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  • Bachelor’s degree in social work, psychology, counseling, or related field
  • Experience working with individuals affected by substance abuse
  • Strong communication and interpersonal skills
  • Knowledge of addiction, recovery, and community resources
  • Ability to manage multiple cases and prioritize tasks
  • Empathy, patience, and a nonjudgmental attitude
  • Familiarity with case management software and documentation
  • Ability to work independently and as part of a team
  • Cultural competence and sensitivity
  • Valid driver’s license and reliable transportation
  • Willingness to undergo background checks
  • Certification in substance abuse counseling (preferred)

Potential interview questions

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  • What experience do you have working with substance abuse clients?
  • How do you approach developing individualized treatment plans?
  • Describe a challenging case you managed and how you handled it.
  • How do you coordinate care with other professionals and agencies?
  • What strategies do you use to promote client engagement and retention?
  • How do you handle crisis situations or relapses?
  • What community resources are you familiar with for substance abuse recovery?
  • How do you maintain client confidentiality?
  • Describe your experience with case management software.
  • Why are you interested in this position?
  • How do you manage your workload and prioritize cases?
  • Are you certified in substance abuse counseling or case management?