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Title

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Systems Specialist

Description

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We are looking for a Systems Specialist to join our dynamic IT team. The ideal candidate will be responsible for maintaining, upgrading, and managing our software, hardware, and networks. Resourcefulness and problem-solving aptitude are essential in this role. You should be able to diagnose and resolve problems quickly and have the patience to communicate with a variety of interdisciplinary teams and users. As a Systems Specialist, you will play a key role in ensuring the stability, integrity, and efficient operation of the information systems that support core organizational functions. You will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of IT systems investments. You will also be responsible for installing and configuring software and hardware, managing network servers and technology tools, setting up accounts and workstations, monitoring performance and maintaining systems according to requirements, troubleshooting issues and outages, ensuring security through access controls, backups, and firewalls, and upgrading systems with new releases and models. The successful candidate will have a strong understanding of computer systems, mobile devices, and other tech products. You should be able to work independently and efficiently to ensure the smooth running of IT systems. A background in IT, computer science, or a related field is preferred, along with relevant certifications such as CompTIA, Microsoft, or Cisco. This role offers the opportunity to work in a fast-paced environment with a team of dedicated professionals. You will have the chance to contribute to the development and implementation of IT strategies that support the organization’s goals. If you are passionate about technology and eager to grow your career in IT, we encourage you to apply.

Responsibilities

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  • Install and configure software and hardware
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Monitor performance and maintain systems
  • Troubleshoot issues and outages
  • Ensure security through access controls, backups, and firewalls
  • Upgrade systems with new releases and models
  • Develop expertise to train staff on new technologies
  • Build internal technical documentation, manuals, and IT policies
  • Collaborate with other IT staff and departments

Requirements

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  • Proven experience as a Systems Specialist or similar role
  • Knowledge of system security and data backup/recovery
  • Familiarity with various operating systems and platforms
  • Resourcefulness and problem-solving aptitude
  • Excellent communication skills
  • BSc/Ba in Information Technology, Computer Science or a related discipline
  • Professional certifications (e.g., Microsoft Certified Systems Administrator, CompTIA, Cisco)
  • Ability to work independently and in a team
  • Strong organizational and documentation skills
  • Experience with virtualization and containerization (e.g., VMware, VirtualBox, Docker)

Potential interview questions

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  • What experience do you have with system administration?
  • Can you describe a time you resolved a major IT issue?
  • Which operating systems are you most comfortable working with?
  • How do you ensure system security and data integrity?
  • What tools do you use for monitoring system performance?
  • Have you worked with cloud platforms or virtualization technologies?
  • How do you stay updated with new technologies?
  • Describe your experience with scripting or automation.
  • What is your approach to documenting IT procedures?
  • How do you handle multiple tasks and prioritize them?